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Frequently Asked Questions
- What is a daily fee?
Home Care providers are allowed to charge a basic daily fee, in addition to their other fees, while Aged Care Homes all charge a daily care fee. With Home Care the basic daily fee is added to your budget, effectively increasing what you are able to spend on care and support.
In Aged Care Homes the daily care fee covers day-to-day costs including meals, laundry, and cleaning services. For recipients of a government subsidy, the maximum daily fee is reviewed and set by the Australian Government annually.
- What is the average cost of Home Care?
All levels of Home Care Packages are made up of a subsidy from the Australian Government. You may need to contribute to the Package out of your own pocket. However, the amount that you pay is influenced by several factors including whether or not your chosen Home Care provider charges you a basic daily fee, along with an income-tested fee you may have to pay based on your income (assessed at the start of each quarter).
More recently the Australian Government introduced annual and lifetime caps that apply to any income-tested fees you may have to pay. This is monitored by the Department of Human Services, and they will notify both you and your Home Care provider whenever you have reached your annual or lifetime cap.
- What is a Home Care Package?
A Home Care Package is part of an Australian Government subsidised program designed to offer support to older persons who want to continue living independently in their own home, but may need assistance with some daily living activities.
To see if you qualify for a Home Care Package, you will need to be assessed by My Aged Care to establish the level of care you need. The Home Care Package program offers four package levels, ranging from basic care through to a high-level of care needs, and My Aged Care work with you and qualified assessors in determining your needs.
If you are allocated a Home Care Package, you will need to select a Home Care service provider, and they will be responsible for administering the funds on your behalf.