Australia is one of the more culturally diverse countries in the world and is home to a great many people of different ethnicities and backgrounds.
More than one third of Australians over 65 was born in a country other than Australia, and 1 in 5 were born in a non-English speaking country.
Finding culturally appropriate Home Care for our diverse population is vital to ensure the services are as impactful as possible.
Unfortunately, there is a long way to go. Findings of the Royal Commission into Aged Care revealed that overall, Australian Aged Care services have not been meeting the needs of culturally diverse customers.
Why is finding culturally appropriate services important?
Finding Home Care services that meet the cultural and linguistic needs of care recipients helps to improve the quality and comfortability of the services.
People who receive quality Home Care services and are able to remain in their own homes for longer have better quality of life than those who are required to move into Residential Aged Care. If Home Care services are not meeting the cultural needs and preferences of the customer, they are generally not well-received and health and wellness suffers as a result.
Feeling comfortable in your own home is so important, especially when you require external help. If you do not feel relaxed and safe around the care workers coming into your home, the experience is likely to cause excess stress and anxiety.
Different cultures have different rituals and practices, religious or spiritual beliefs, dietary requirements and language. Having care workers who speak the same language and know all of your cultural practices makes the Home Care experience much more seamless and pleasant.
Finding a culturally appropriate provider can be tricky!
Despite the fact that Australia is rich with cultural diversity, it can sometimes be challenging to find a Home Care provider who can meet your cultural needs.
Culturally diverse carers are highly sought after and often you may face a waiting period before a culturally appropriate carer is available.
The most frequently requested culturally-specific Home Care services are:
Find a provider who meets your cultural needs
CareAbout works with providers who have carers from a wide range of cultures. If you are looking for a particular culturally-appropriate provider, speak with one of our expert Care Advisers on 1300 036 028.