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Aged Care – what help is available?

Aged Care funding in Australia

The most common question we get at CareAbout is “What help is available?” In this piece we talk about the main forms of support for seniors that are government subsidised.

Home Care

  1. Council Service (help through the Commonwealth Home Support Program)
  2. Home Care Packages

Commonwealth Home Support Program

The Commonwealth Home Support Program offers basic, limited support to keep people living at home. It is sometimes called Council Services. The funding does not go to individuals but is bulk funded to a provider who distributes services. Customers pay a small amount for services used. The Commonwealth Home Support Program can support you with basic services while you wait for your Home Care Package.

To access the Commonwealth Home Support Program you will need to go through My Aged Care. Call them on 1800 200 422.

Home Care Packages

Home Care Packages provide comprehensive support for you to remain at home.

  • It’s flexible and you can choose what your funds are spent on
  • You choose how you want to spend your funds and which care provider delivers your care. If you’re unhappy with your care provider you can change providers!
  • Your Package subsidy continues for as long as you need it – the subsidy can increase as your needs change.
  • Assessed by Aged Care Assessment Team (ACAT)

Home Care Packages come in four levels. These four levels relate to the amount of support you need to stay at home.

Aged Care Homes

There are two types of aged care services provided in residential aged care facilities – residential and respite. While residential care is ongoing and permanent, respite is designed to be literally that – a short-term break for older people and their carers.

Respite care

Respite care might be an option for a loved one if there is a disruption in their usual Care at Home, or perhaps they need to recover from a hospital admission. Respite care can sometimes be a stepping stone to more permanent care.

Aged Care Homes

There does, however, come a time when their needs can no longer be met at home and from a safety and health perspective, it is no longer possible. This is a sure sign it is time to explore your options in the world of Aged Care Homes.

Whether residential, respite, dementia or palliative, the most suitable Aged Care Home is not always easy to understand, and individual needs can change quickly.

There can be dozens of small details to consider – everything from dietary needs to visitor protocols – and CareAbout’s assessment of Aged Care facilities is the ideal tool to focus your efforts.

CareAbout can also advise on current vacancies in your desired area and the complex payment options available. And with our Aged Care Advocacy Service, we can ‘hold your hand’ and personally take you through the whole process, including onsite visits, from research to placement. The perfect solution for families wanting to reduce the stress in navigating the Aged Care system and ensure they’ve made the best decision for their loved one.

Finding a home catering for a specific need can be greatly assisted by speaking with a CareAbout adviser on 1300 721 855.


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