Connect with a quality NDIS provider that meets your needs

CareAbout is a free, independent service that helps people living with disability, families and carers connect with vetted NDIS providers that match their individual needs and preferences.

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Zero Cost To You

6,200+ Heartfelt Reviews

No Obligation

NDIS Registered Providers

10 Years Connecting Families With Quality Providers

For more than a decade now, CareAbout has supported more than 135,000+ families, carers, and healthcare professionals across Australia. We help people navigate disability support options with confidence, and connect them with only quality, vetted, and registered providers based on their personal needs and preferences.

Disability services are never one-size-fits-all. Your dignity, privacy and choice always come first. And if we don’t have a suitable provider for your needs, we can always walk you through other options.

We’re a free, independent, placement and advisory service. We only work with vetted NDIS Providers across Australia that have been carefully evaluated and vigorously screened to ensure the utmost compliance with CareAbout’s Quality Benchmarks.

Only after we understand your personal needs and preferences, are we able to connect you with a quality NDIS provider whom we trust to CareAbout you.

Quality NDIS supports, tailored to your unique needs.

For whatever is outlined in your NDIS plan, we can match you with vetted NDIS-registered providers across the following main support categories.

Supported accommodation

Supported Independent Living (SIL), Specialist Disability Accommodation (SDA) and short-term options.

Help at home

Personal care, household tasks, meal preparation and other in-home assistance.

Getting out & about

Community participation, transport and social activities to help you stay connected.

Therapy & health supports

OT, physio, speech, psychology, exercise physiology and other allied health.

Support coordination

Help understanding your plan, finding providers, and making the most of your funding.

How does it work?

Three simple steps. No paperwork.

  1. Tell us what you need

    Simply complete the webform and tell us about your support needs and preferences.

  2. We’ll match you with a quality, vetted provider

    We connect you with one of our vetted NDIS providers that suits your needs.

  3. Your choice, your control

    The recommended provider will contact you within 24 hours to progress your enquiry, with no obligation to proceed.

The Four NDIS Support Budgets, In Plain English

NDIS funding is grouped into four broad budget categories. Not every plan includes all four – yours will only contain what’s relevant to your individual needs and goals. Here’s the short version of each.

Core Supports

Everyday activities and daily living

The most flexible part of your plan. Funds the day-to-day supports that help you get through your week – personal care, household tasks, community access, transport and consumables.

Capacity Building

Building skills and independence

Funds the supports that help you build skills and work towards your goals – therapy, support coordination, employment supports, and improved daily living. Usually tied to specific outcomes in your plan.

Capital Supports

Higher-cost items and home modifications

Funds the larger, one-off purchases that increase your independence – assistive technology, home modifications, vehicle modifications and SDA. This budget is “stated” – it has to be used exactly as outlined.

Recurring Supports

Regular, ongoing costs

Funds the costs that repeat throughout your plan period – like transport allowances and other ongoing disability-related payments. Not every participant has this budget; it’s only included when relevant.

Core Supports: Your Everyday Activities Budget

Core Supports funding helps with your everyday activities and daily living needs. It’s often the most flexible budget in your plan – funding can usually shift across different Core categories depending on what you need most.

Funding levels and annual budgets
Category What it covers
Core Supports categories
Assistance with daily life Day-to-day help
Personal care & household tasks In-home support
Community participation Social & community access
Transport assistance Getting around
Consumables Everyday disability items
Shopping & meal preparation Daily essentials

Examples of Core Supports

A vetted provider can deliver any of these under your Core Supports budget. The mix depends on what’s in your plan and the goals you’ve set.

Common examples
Support workers  •  Cleaning & gardening  •  Community access support  •  Low-cost assistive items  •  Continence products
Good to know
Core Supports is typically the most flexible budget – unused funding in one category can often shift to another within Core, so you can adapt as your needs change through the year.

Capacity Building: Investing In Skills and Independence

Capacity Building Supports help you build skills, increase your independence, and work towards your long-term goals. Unlike Core, this funding is generally more specific – it must usually be used for the exact purpose outlined in your plan. Here are the four main types:

Therapy Supports

Improving function and wellbeing

Occupational therapy, physiotherapy, speech therapy and psychology – the clinical supports that help you build or maintain function across daily life.

Support Coordination

Making the most of your plan

Help connecting with providers, understanding your plan, and getting the most out of your NDIS funding – especially valuable if your plan is complex or you’re new to the NDIS.

Employment Supports

Work, study and skill-building

Coaching and skill-building to help you find, keep, or return to work or education. Includes school-leaver employment supports and supported employment pathways.

Improved Daily Living

Independence in everyday life

Supports that help you develop independence in daily tasks, relationships, health and life choices – covering everything from personal goal setting to managing health conditions.

Capital Supports: Larger Investments In Your Independence

Capital Supports funding is used for larger, higher-cost items and home investments that increase your independence and safety – at home and in the community. This funding is usually “stated”, meaning it must be used exactly as outlined in your plan, with no flexibility to shift it to other purposes.

Funding levels and annual budgets
Category What it covers
Capital Supports categories
Assistive technology Equipment & devices
Home modifications Adapting your home
Specialist Disability Accommodation (SDA) Purpose-built housing
Vehicle modifications Getting around safely

Examples of Capital Supports

Capital funding is “stated” funding – it can’t be flexibly moved to other budgets. Always check your plan before purchasing, and talk to a provider who’s done this before.

Common examples
Wheelchairs & mobility equipment  •  Communication devices  •  Bathroom modifications (grab rails, wet rooms)  •  Hoists & ramps  •  Assistive technology repairs and maintenance
Important to know
Capital funding is “stated” – it must be spent exactly as outlined in your plan. A vetted provider can help you scope, quote and source the right equipment so you don’t get stuck mid-project.

Recurring Supports: Regular, Ongoing Costs

Recurring Supports funding covers regular ongoing costs that are paid repeatedly throughout your plan period. Not every participant has this budget – it’s only included when it’s relevant to your individual circumstances.

Transport Funding

Travel as a regular allowance

Helps you travel to work, study, or community activities on a regular basis – paid as a regular allowance, rather than as one-off transport costs through Core.

Ongoing Regular Supports

Repeating disability-related payments

Regular, ongoing disability-related support payments that occur on a repeating schedule throughout the life of your plan.

Finding the Right Provider For Your Plan

The kind of NDIS provider you can use depends on how your plan is managed. Here’s what each management type means for your provider choice (and where the rules stay the same regardless). One rule applies to everyone: Regardless of how your plan is managed, you must always use a registered NDIS provider for specialist behaviour supports, plan management services, and Specialist Disability Accommodation (SDA).

NDIA-Managed – Registered providers only

The NDIA pays your providers directly on your behalf. Your choices are limited to providers on the NDIS register – CareAbout’s network is all NDIS-registered, so you’re covered either way.

Plan-Managed – Registered or unregistered

You can generally use both registered and unregistered providers. Your plan manager pays providers and handles the financial admin for you – you keep the choice, they keep the paperwork.

Self-Managed – Greatest flexibility

Choose registered or unregistered providers, pay them directly, then claim reimbursement from the NDIA. Suits participants who want full control over who they engage and how funding is spent.

FAQs

Frequently Asked Questions

Is CareAbout’s service really free?

Yes, it’s 100% free. We’re paid a referral fee by the providers we choose to work with (only after a successful match is made).

That payment doesn’t come out of your plan. You never see a bill – we’re completely free to you.

How do you find providers near me?

CareAbout only works with registered NDIS providers that are screened against internal quality benchmarks. If we’re unable to locate an NDIS provider in your area, we can explore other options with you.

Are the providers NDIS registered?

Yes, we only work with disability service providers that have been registered by the NDIS.

What if the first provider isn’t the right fit?

If a provider is not suitable, there is no obligation to proceed. If the first provider is not the right fit, CareAbout can help you to identify and explore other alternatives.

What areas of Australia do you cover?

Our service is available Australia-wide. Note that some regional areas may have limited provider availability depending on needs.

Connect With A Quality NDIS Provider That Meets Your Needs.

Simply share your specific needs, and our dedicated Care Advisers will connect you with a fitting, NDIS-registered provider in your area.