CareAbout helps you find Home Care providers in New South Wales

Home Care in New South Wales: At A Glance 🔎

• What it is: Home care in NSW is government-funded in-home support delivered through approved providers across the state — including Support at Home for new participants and continuing Home Care Packages for existing recipients.
• The new program: Support at Home is the Australian Government’s in-home aged care framework under the Aged Care Act 2024. Existing Home Care Package recipients are protected under the “no worse off” principle — see the gov.au Support at Home page for current program details and commencement timing.
• Services covered: Personal care, domestic assistance, transport, nursing, allied health, social support, equipment and home modifications — delivered in your own home anywhere in New South Wales.
• Who’s eligible: Older Australians (65+, or 50+ for Aboriginal and Torres Strait Islander people) assessed and approved through My Aged Care.
• How funding works: Funding levels are determined by your Aged Care Assessment based on your assessed needs.
• Who regulates NSW providers: Every approved home care provider must be approved by the Department of Health and Aged Care and is regulated by the Aged Care Quality and Safety Commission, against the Aged Care Quality Standards.
• How to compare providers: Provider information including services, fees, location, and compliance history is publicly available on the My Aged Care Find a Provider tool.
• Find home care near you in NSW: Approved providers serve communities right across New South Wales — including Greater Sydney, Newcastle and the Hunter, Wollongong and the Illawarra, the Central Coast, and regional and rural NSW. CareAbout matches you with providers operating in your specific suburb or postcode.
• Cost & contributions: Most participants contribute to the cost of services through an income-tested means assessment.
• How to access: Register with My Aged Care → complete the Aged Care Assessment → receive your Notice of Decision → choose an approved provider in NSW → activate services.
• CareAbout’s role: CareAbout helps you compare approved providers across New South Wales and matches you based on your needs, location and preferences — free service. Call 13 13 00.

Why use CareAbout to Find a Home Care Provider in NSW

• Save time while you look for a better Home Care Provider. CareAbout can help you find a great provider with fair fees and availability in NSW.
• If you are scratching  your head with the Home Care Industry j©argon, our team can explain to you in simple language how home care works and walk you through the whole process in language you can understand.
• There is a growing aged population in NSW presenting with a range of complex needs from chronic illness to dementia. Find skilled workers to help families is not always easier.  CareAbout will match you with a provider who has a skilled worker with availability to help your family.