Yes, your Home Care or Aged Care Package level can be reassessed if your care needs change, allowing you to potentially upgrade to a more suitable Home Care Package level. Contact CareAbout for more information or call us on 13 13 00.
Yes, you can change Home Care providers if you’re not satisfied.
Need help switching a provider? Speak to one of our care advisors on 13 13 00.
The waiting time for a government Home Care Package can vary based on your assessed level of Home care Package and local demand. You will be placed on a national priority queue while you are waiting for your Home Care Package to be allocated.
Yes! There are different types of fees associated with your My Aged Care – Home Care Packages such as basic daily fees, an income-tested fee (if applicable), admin fees or more. However, there are financial hardships provisions in place to ensure affordability.
There are four levels of Home Care Packages: HCP Level 1 (Basic Care Needs), HCP Level 2 (Low-Level Care Needs), HCP Level 3 (Intermediate Care Needs) and HCP Level 4 (High-level Care Needs). You may be eligible for up to $62,013.50 each year from the Australian Government to subsidise in-Home Care Services, from a Home Care Package Provider of your choice. Wonder if we include the amount for each level?
Call us today on 13 13 00 and get free, no-obligation access to our team of Aged Care Specialists.
CareAbout is Australia’s leading Home Care Placement service. Our service is 100% FREE for older Australians & families looking for a quality My Aged Care Approved Provider for their Home Care Package or an Aged Care Home. CareAbout is 100% Australian owned and operated and support customers Australia wide.
CareAbout connect Australian families in need of in-home, respite or permanent Aged Care Home placement to Quality Aged Care Providers.
Careabout find Quality Home Care Providers and Nursing Homes, local to you. We take the time to understand your unique requirements (health, cultural and financial) and recommend a hand-picked Home Care Provider or provide you with a list of up to 8 of our handpicked Aged Care Homes in your local area.
The service we provide to families is 100% free. There are no hidden costs or catches.
CareAbout spend the time to understand your unique health, financial and cultural requirements and recommend a hand-picked Home Care Provider, or send you a customised list of local Nursing Homes. Not only is our service free, we can save you hours of time researching options and second guessing.
The service we provide to Australian families is 100% free of charge. We’re able to provide this service for free to families because we charge the aged care providers a fee for undertaking service and admissions on behalf of them.
Under Australian Law the fee we charge the Aged Care provider cannot be passed on to you.
Our model means the fee we charge the Aged Care provider is the same, regardless of your financial status, RAD or Care level.
Our services are also obligation free and whether you choose to use the Aged Care provider or providers we recommend or not, our service is still 100% free of charge.
No, CareAbout is not affiliated with My Aged Care. CareAbout is an independent service helping older Australians to navigate their way through the often-confusing landscape of Aged Care in Australia. Read our article What is My Aged Care to learn more.
CareAbout support Australian Aged Care providers by providing highly qualified placement referrals who are in need of your nursing home, respite and Home Care services. You can start this process with us here.
