Why do we need this? So we can get in touch and help find you nursing homes for your needs. 
How CareAbout can help you find Support at Home Providers in Victoria
Explain you the Care System
Our team will clearly explain how different Government subsidies work in Victoria and how to access the support you need.
Understand your needs
We'll take the time to understand what your health, lifestyle and cultural preferences are.
Recommend Reliable Providers
The Victorian Providers we recommend have been carefully evaluated so that you know the choice you make is one you can trust.
Home Care in Victoria: At A Glance 🔎
- What it is: Home care in Victoria is government-funded in-home support delivered through approved providers across the state — including Support at Home for new participants and continuing Home Care Packages for existing recipients.
- The new program: Support at Home is the Australian Government’s in-home aged care framework under the Aged Care Act 2024. Existing Home Care Package recipients are protected under the “no worse off” principle — see the gov.au Support at Home page for current program details and commencement timing.
- Services covered: Personal care, domestic assistance, transport, nursing, allied health, social support, equipment and home modifications — delivered in your own home anywhere in Victoria.
- Who’s eligible: Older Australians (65+, or 50+ for Aboriginal and Torres Strait Islander people) assessed and approved through My Aged Care.
- How funding works: Funding levels are determined by your Aged Care Assessment based on your assessed needs.
- Who regulates VIC providers: Every approved home care provider must be approved by the Department of Health and Aged Care and is regulated by the Aged Care Quality and Safety Commission, against the Aged Care Quality Standards.
- How to compare providers: Provider information including services, fees, location, and compliance history is publicly available on the My Aged Care Find a Provider tool.
- Find home care near you in VIC: Approved providers serve communities right across Victoria — including Greater Melbourne, Geelong, Ballarat, Bendigo, Shepparton, the Mornington Peninsula, Gippsland and regional Victoria. CareAbout matches you with providers operating in your specific suburb or postcode.
- Cost & contributions: Most participants contribute to the cost of services through an income-tested means assessment.
- How to access: Register with My Aged Care → complete the Aged Care Assessment → receive your Notice of Decision → choose an approved provider in Victoria → activate services.
- CareAbout’s role: CareAbout helps you compare approved providers across Victoria and matches you based on your needs, location and preferences — free service. Call 13 13 00.
Why use CareAbout to find a Support at Home Provider in Victoria
- Everyone in Victoria knows how competitive the Home Care Market is. It can be hard to see through all promotional material and different rates to work out if you are getting a good deal or not. CareAbout prides itself for working with a selected group of Support at HomeProviders that you can trust. All providers CareAbout works with are customer-centric, have fair fees and robust process in place.
- Data from the Victoria Government suggests that older people may find limited or no service options in their area or find it difficult to access providers who can provide the services they need. With CareAbout, our team will do all the research on your behalf, so you don’t need to waste your time meeting providers who can’t help you.
- There is a growing aged population in Victoria presenting with a range of complex needs from chronic illness to dementia. Find skill workers to help families is not always easier. CareAbout will match you with a provider who has a skilled worker with availability to help your family.
- Victorian have struggled to navigate through My Aged Care System. Although dealing with My Aged Care is inevitable, CareAbout can help you understand your rights and My Aged Care processes in words you can understand.
How Victorians are using their Support at Home Services
Domestic Support
Data from Victorian Government suggests that most Victorians use Support at Home Services for Domestic Support. Getting help around the house, or meal preparation are among the services Victorians request the most.
Social Activities
Victorians love a good coffee, a stroll through the “Tan” and a trip to the many farmer's markets. Support at Home Services can help Victorians to continue to enjoy all the things they love
Personal Care
For those with more complex needs, help with showering and dressing is among the most requested services
Find Home Care & Support At Home Providers In Victoria
CareAbout works with approved home care providers right across Victoria — from Greater Melbourne and the Mornington Peninsula to Geelong, Ballarat, Bendigo, Shepparton, Gippsland and regional and rural communities state-wide. Whether you're in the suburbs or a country town, we match you with providers who actually operate in your suburb or postcode — not just anywhere in VIC.
