Now, let’s get down to the nitty gritty and take a much closer look at each level assigned for Home Care Packages.
Level 1 Home Care Package
A Level 1 Home Care Package is designed to support people who need only very basic assistance at home. The amount of funding per year for this level is $10,986.50.
People with a level 1 package are still independent and able to perform most day-to-day tasks on their own. Some of the common services used are:
- Domestic assistance
- Social support
- Meal preparation
- Shopping
- Transport
- Personal care
Are you familiar with the new Support at Home program? Effective since 1 November 2025, see what a SAH Level 1 Classification looks like here.
Find A Level 1 Provider
Level 2 Home Care Package
A Level 2 Home Care Package is aimed at supporting people who have low-level care needs. The amount of funding per year at this level is $19,319.45.
People with a level 2 package require a little more care but are still able to perform a lot of tasks around the home themselves. Services for a level 2 care recipient may include:
- Personal care
- Domestic assistance
- Loan of basic care equipment
- Social support
- Meal preparation
- Shopping
- Transport
- Basic home and garden maintenance
- Some nursing care
Are you familiar with the new Support at Home program? Effective since 1 November 2025, see what a SAH Level 2 Classification looks like here.
Find A Level 2 Provider
Level 3 Home Care Package
A Level 3 Home Care Package supports people who need quite a bit more help in order to remain safely in their home.
Funding for level 3 packages sits at $42,055.30 per year, which can be used for:
- Personal care
- Domestic assistance
- Household assistance
- Assistance with aids and appliances
- Social support
- Meal preparation
- Medication management
- Nursing support
- Allied health support
- Shopping
- Transport
- Support with changes to memory and/or behaviour
Are you familiar with the new Support at Home program? Effective since 1 November 2025, see what a SAH Level 3 Classification looks like here.
Find A Level 3 Provider
Level 4 Home Care Package
A Level 4 Home Care Package is intended to support people who require high-level care. People at this level receive $63,758.20 worth of funding per year.
People with high-level or complex care needs may be eligible to receive comprehensive assistance with:
- Personal care (showering/dressing etc)
- Domestic assistance (laundry/cleaning etc)
- Assistance with aids and appliances
- Social support
- Meal preparation
- Medication management
- Nursing care
- Allied health support
- Shopping
- Transport
- Support with changes to memory and/or behaviour
Are you familiar with the new Support at Home program? Effective since 1 November 2025, see what a SAH Level 4 Classification looks like here.
Find A Level 4 Provider
Getting the Most From Your Home Care Package Funding
To make the most of your funding, it’s vital you find the right home care provider. But this can be tricky without expert help. The options can feel overwhelming, and understanding what services are available, what costs are involved and how to get your unique needs met takes time and know-how.
At CareAbout, we take the time to understand exactly what you need so that we can match you with quality care that’s just right for you. We exist because we believe that absolutely no one should feel alone when seeking the quality aged care they deserve.
That’s why we’re Australia’s leading home care matching service. We’ve helped thousands of families make the most of their aged care funding – and we’re ready to help you too. The system is already complex, overwhelming and stressful enough. Our dedicated, expert-led team takes the guesswork out of the equation. We cut through the noise and get straight to finding the quality aged care you deserve.
Our service is completely free of charge, 100% independent, and we’re 100% ready to CareAbout You. Simply freecall us at 13 13 00 to get in touch today.
Find A Quality Provider
Related Articles
Level 1 Home Care Packages
Level 2 Home Care Packages
Level 3 Home Care Packages
Level 4 Home Care Packages
Home Care Packages: Key Statistics
As of June 2024, 275,000 Australians were using home care packages — a 283% increase from 71,900 in 2017 (GEN Aged Care Data, AIHW, 2024).
The distribution across levels shows that 41% of recipients were on Level 2, 33% on Level 3, 21% on Level 4, and just 5.4% on Level 1 — meaning the majority of Australians require low to intermediate care (GEN Aged Care Data, AIHW, 2024).
The median length of stay on a home care package is 16 months, and 41% of home care recipients are aged 85 and over (GEN Aged Care Data, AIHW, 2024). The Australian Government allocated $7.5 billion to home care packages in 2023–24 (GEN Aged Care Data, AIHW, 2024).
Sources
- GEN Aged Care Data, AIHW, People Using Aged Care, 2024 — gen-agedcaredata.gov.au
- GEN Aged Care Data, AIHW, People’s Care Needs in Aged Care, 2024 — gen-agedcaredata.gov.au
- GEN Aged Care Data, AIHW, Spending on Aged Care, 2024 — gen-agedcaredata.gov.au
“One thing that catches families off guard is how much the funding varies between levels. A Level 1 home care package gives you around $10,900 a year, but a Level 4 is over $63,700 — that’s a huge range. If you’re on a lower level and your needs have genuinely changed, don’t just accept it. Request a reassessment through My Aged Care. We’ve seen many families successfully move to a higher classification.”
— Calum Buchanan, Chief Operating Officer, CareAbout
10+ years in Australian aged care | Helping senior Australians navigate the aged care system
