Milestone alert: 5,000 Trustpilot reviews!

We’re thrilled to share a monumental milestone with you – CareAbout has officially reached 5,000 reviews on Trustpilot! And a phenomenal 84% of those are 5-star reviews!

This achievement means so much to us, and we couldn’t have done it without our incredible customers and dedicated team.

Calum Buchanan, CareAbout’s Chief Operating Officer, shares our delight: “Reaching 5,000 reviews on Trustpilot is a testament to the incredible trust and support from the families we’ve helped navigate the complexities of aged care. At CareAbout, our mission remains clear, to guide Australians with confidence and connect them to exceptional care providers. This achievement reaffirms that we’re making a real difference in people’s lives. Thank you for allowing us to be part of your journey.”

A big thank you to our lovely customers

To everyone who has taken the time to share their experience with CareAbout on Trustpilot, thank you! Your feedback not only helps us grow but also guides others who are navigating the aged care system.

A shout-out to our amazing team

We’d also like to give a huge thank you to our passionate and hardworking team. You’re the heart of CareAbout, and your commitment to helping families find the right care solutions shines through every single day.

How we’re celebrating

One of the ways we’re marking the occasion is with a $5,000 donation to Carers Australia – the national peak body representing Australia’s unpaid carers.

Carers Australia works to improve the health, wellbeing, resilience and financial security of carers and to ensure that caring is a responsibility that’s shared by family, community and government. A mission that strongly resonates with all of us here at CareAbout.

Looking ahead

While we’re celebrating this milestone, we know our work is ongoing. We’ll continue to listen to your feedback, refine our services, and find new ways to make the care journey as seamless as possible for all our customers.

Thank you for trusting CareAbout and for being part of our journey to 5,000 reviews. Here’s to the next 5,000 … and beyond!

If you haven’t shared your experience yet, we’d love to hear from you. Your feedback doesn’t just help us; it helps others find the support they need. Together, we’re building a community that values care, compassion and connection.