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Vivacious Couple Fran and Ken Obtain Quality Support at Home Post-Diagnoses

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With six children and several years of overseas travel, Ken and Fran, are undoubtedly, a couple whom fully embrace life.

While vivacious and enthusiastic, Ken’s unexpected diagnosis of Parkinson’s and Alzheimer’s Disease, coupled with Fran’s Multiple Sclerosis (MS) diagnosis, has provided the otherwise full-of-life pair with an array of challenges that have made life at home much harder than usual.

With such limitations, both Fran and Ken would need additional support in order to continue residing safely at home. They knew they needed support, but they didn’t know where to begin. They were both unsure and confused about what support they’d be able to receive from a Home Care Package, and what provider would be the best fit for their unique, personal needs.

Home Modifications

CareAbout personally visited Fran and Ken in their home, where we helped to explain the Home Care Packages’ (HCPs) system* in a very simple, coherent way (without any fancy jargon or distancing terms) that they could both understand. It was during this visit that we thoroughly walked through their available options, with the sole intent to provide them both, with the ultimate confidence needed to select the right provider for their needs (and without compromise, stress, or confusion).

Ken’s Level 2 Home Care Package has allowed for greater assistance with the house maintenance and cleaning for the chores that have otherwise, increasingly, become too difficult.

Ken and Fran now continue to live their lives at home, and pursue their diverse interests, everywhere from seeing wonderful films to musicals and other shows in the city.

Contact CareAbout

We all have the right to choose how we live. Changes to aged care in Australia have put you in control. Make sure you make the right choices around your care and support by contacting CareAbout.

CareAbout can help you work out what your needs are and get a clear list of your preferences. We’ll match you with one of our carefully selected care partners who will meet you in person. There’s no obligation to choose the partner and our service is free.

*Since this article was written, the former Home Care Packages’ (HCPs) system has been replaced by the new aged care reform, Support at Home, which you can explore in full detail, along with an outline of what exactly has changed, in our in-depth guide here.

Written by Dilshan Nanayakkara,

Last updated

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Very helpful and explained everything

CareAbout has been very supportive and informative. They have a wealth of knowledge and have helped me to make the best decisions for care for my mother and her particular needs.

Ian Ross

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Great service

Keith was so helpful and explained everything clearly. He made an appointment with a provider to help us and made the process seamless. We had the appointment today and are feeling very confident that we will be well cared for.

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The CareAbout team was thorough

The CareAbout team was thorough and very helpful with matching my dad with the right care provider. They asked a number of questions in relation to my dad and what care he would require moving forward. Would recommend CareAbout if you're looking into a care provider or wanting to change care providers.

Rebecca

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CareAbout made it so easy to find a nursing home

I was desperately looking for a nursing home that can provide respite care for my dad. Thankfully CareAbout has made it so easy. With just a few phone calls in the morning I was given a list of the suitable nursing homes, and in the afternoon I was able to find one that can accept my dad. Thank you for a great service!

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Absolutely outstanding help and support

To be honest I didn’t expect much from CareAbout as I thought it would be an online only support, however my expectations were soon exceeded with the quality of help, support and continuous phone call follow ups to make sure I found an aged care facility for my dad. Billy made the process so easy and took the stress out of finding a suitable aged care facility.

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