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Julia was just like you . A daughter-turned-carer “burnt out” by a complex system, having to manage multiple hats, until she “finally” found the answer: CareAbout.


Julia was just like you. A daughter-turned-carer “burnt out” by a complex system, having to manage multiple hats, until she “finally” found the answer: CareAbout.


Like yourself, so many adult children of ageing parents don’t set out to become a full-time carer. First, it happens gradually, and before we know it, it then happens all at once. And undoubtedly, there could only be one universal, gravity-defying factor behind such immense sacrifice: Love.

It was this very factor that fast led Julia to a heavy position where not before long, she would find herself juggling several hats: She was the cleaner, the cook, the driver, the appointment-maker, and the one constantly worrying about her parent’s safety and wellbeing. Julia was caring for both of her 83-year-old parents while raising a family of her own, and as anyone facing this challenging situation would expect, Julia became “burnt out.”

Australia’s complex aged care system only left Julia feeling alone, confused, and overwhelmed. One day, Julia simply Googled, “aged care services at home in Melbourne” when she discovered CareAbout.

Determined to find the support her father desperately needed, Julia made the call to CareAbout. Little did she know at the time, this call would soon mark the beginning of a transformative, new chapter.

Discover Julia’s Story

Home. This must be the place. You’re right where you belong.

If you’ve heard the term ‘Support at Home,’ and aren’t quite sure what it means – you’re definitely not alone. The Australian Government has introduced a new program called Support at Home, which has replaced the former Home Care Packages. If you’re currently on a Home Care Package (Level 1 – 4), your package remains unchanged. On the other hand, new entrants to the system will be assessed under the Support at Home framework.

Here’s what you need to know, in plain English (without the fancy jargon):

Support at Home: What It Means For You

You still choose your own provider

Regardless of which program you’re under, one thing remains the same: you have the right to choose your own provider. And that’s exactly where CareAbout helps. We match you with a vetted provider who suits your needs, your location, and your funding level — whether that’s a Home Care Package or Support at Home.

More personalised support

Support at Home introduces eight classification levels with funding categories for clinical care, independence, and everyday living. The aim is to better match funding to what you actually need — rather than fitting you into a one-size-fits-all level. Your contribution may also change depending on your financial situation.

CareAbout is across the changes

Our Care Advisors stay on top of every update so you don’t have to. Whether you’re on an existing Home Care Package or starting fresh under Support at Home, we’ll walk you through it — step by step, in your own time.

Key Dates to Be Aware Of

1 July 2026: Price caps are being introduced for Support at Home services — designed to give you more transparency and control over what providers can charge.

No earlier than 1 July 2027: The Commonwealth Home Support Programme (CHSP) is expected to be phased out. If you’re currently on CHSP, there’s no immediate action needed — but it’s worth planning ahead.

Simplified, free, and trusted Australia-wide

Why carry the burden when we can take care of it for you? It’s completely free of charge, and the ultimate decision is always yours to make – we just help you to get there a whole lot faster (without the stress).

  • 10+ Years

    Of Experience

  • Trusted

    Providers Nationwide

  • 135,000+

    Families Helped


Why Choose CareAbout?

Because no one should ever feel alone when seeking the quality care they deserve.

As Australia’s leading Home Care placement service, our team of experts know what it takes to connect you with Support at Home providers and Nursing Homes that perfectly suit your needs.

In just a few simple steps, we can make sure you find a suitable match that offers peace of mind.

Play About Us

Save 20+ hours of research

Forget about the endless calls and research.
We’ll do the hard work by matching you with
a qualified Home Care provider for free.

One-on-one expert guidance

Our experts take the time to understand your unique situations and preferences, ensuring a perfect match
by connecting you with an ideal Support at Home provider.

Simplify your Aged Care

We’re with you every step of the way, from finding the right Home Care provider to transitioning smoothly to an Aged Care Home.

Strategic Partners

We’re proud to be making a real impact. We simplify the complexities of the Aged Care process alongside our partners.

What families are saying

Don't Just Take Our Word For It

Customer testimonials

Very helpful and explained everything

CareAbout has been very supportive and informative. They have a wealth of knowledge and have helped me to make the best decisions for care for my mother and her particular needs.

Ian Ross

Home Care for self

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Rishi was generous with his time

Rishi was generous with his time, patient with my parents' many questions.

Customer's daughter

Aged Care Services

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Anyone who is looking for help finding care

Anyone who is looking for help finding a provider for Govt packages.

Barbara Gettinby

Aged Care Services

careabout-ian-and-guitarr

I had a lovely Lady named Sue & she was…

I had a lovely Lady named Sue & she was absolutely so helpful & friendly.

Janette Baker

Aged Care Services

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Incredible outstanding service

Incredible quick, professional, effective and friendly service from all the staff.

Jerzy

Aged Care Services

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