6 key benefits of the new Support at Home Program

Australia’s healthcare landscape is undergoing a transformation with the introduction of the new Support at Home Program. The new program will bring together the existing home support systems, resulting in a simpler and fairer Aged Care system. It aims to improve and streamline Home Care for older Australians and promises to deliver a range of benefits. If you’re curious about what this program has to offer or how it might impact you or your loved ones, here are six key benefits you definitely won’t want to miss.

The Support at Home Program is due to replace the current Home Care Package system from July 2025 and the Commonwealth Home Support Program no later than July 2027.

1. Personalised Care Plans

One of the standout features of the Support at Home Program is its emphasis on personalised care. Like the current Home Care Package Program, this program is not a one-size fits all approach, and allows for tailored care plans that cater to the unique needs and preferences of each individual. Whether it’s managing a chronic condition, assistance with daily activities, or access to specific therapies, the program ensures that care is customised to fit the specific requirements of each person.

2. A new way of classifying levels of care

The Support at Home Program will build upon the existing level system of the Home Care Package Program, introducing classifications of care. Each recipient of the Program will be assigned a class, in which a corresponding quarterly budget will then be issued to them. Whilst we’re still waiting for further information to arise, it appears as though there will be a greater range of funding than the current Home Care systems allow for.

3. Increased access to allied health services

The program gives participants upfront access to allied health services, such as physiotherapy, occupational therapy, and dietetics. These services play a crucial role in maintaining and improving quality of life, particularly for individuals with complex health needs. By integrating these services into the Support at Home framework, the program ensures that recipients can benefit from a comprehensive range of professional support without needing to leave their homes.

4. Greater support for caregivers

Recognising the vital role of family caregivers, the Support at Home Program includes provisions to support those who provide care. This might involve respite services, training, or counselling to help manage the physical and emotional demands of caregiving. By supporting caregivers, the program not only enhances their well-being but also improves the overall care environment for the individuals they support.

5. Emphasis on wellness and preventative care

The new program is not just about responding to existing health issues but also about promoting wellness and preventing future problems. With a focus on preventative care measures, such as health screenings, lifestyle advice, and early intervention strategies, the Support at Home Program aims to help individuals maintain better health and potentially avoid more serious conditions down the track.

6. Access to assistive technology

The Support at Home Program will also introduce a new Assistive Technology and Home Modifications (AT-HM) Scheme. This will give participants upfront access to short-term reablement supports outside of their quarterly budget, allowing them to improve independence without accessing the budget they need for their ongoing care services. In the current system, if a Home Care Package recipient wished to purchase assistive technology supports, they would be required to “save up” their Home Care Package funds, sacrificing some of their much-needed care services. This is a fantastic initiative and improvement to the current system.

The Support at Home Program marks a significant step forward in delivering high-quality, person-centred care for older Australians. Its personalised approach, flexibility, and comprehensive support mechanisms address many of the challenges faced by individuals and their families in managing care at home. By enhancing the coordination of services, expanding access to allied health professionals, and providing robust support for caregivers, this program is set to make a meaningful difference in the lives of many.