Home Care in Brisbane: At A Glance 🔎
- What it is: Home care in Brisbane is government-funded in-home support delivered through approved providers across Greater Brisbane — including Support at Home for new participants and continuing Home Care Packages for existing recipients.
- The new program: Support at Home is the Australian Government’s in-home aged care framework under the Aged Care Act 2024. Existing Home Care Package recipients are protected under the “no worse off” principle — see the gov.au Support at Home page for current program details and commencement timing.
- Services covered: Personal care, domestic assistance, transport, nursing, allied health, social support, equipment and home modifications — delivered in your own home across Greater Brisbane.
- Who’s eligible: Older Australians (65+, or 50+ for Aboriginal and Torres Strait Islander people) assessed and approved through My Aged Care.
- How funding works: Funding levels are determined by your Aged Care Assessment based on your assessed needs.
- Who regulates QLD providers: Every approved home care provider must be approved by the Department of Health and Aged Care and is regulated by the Aged Care Quality and Safety Commission, against the Aged Care Quality Standards.
- How to compare providers: Provider information including services, fees, location, and compliance history is publicly available on the My Aged Care Find a Provider tool.
- Find home care near you in Brisbane: Approved providers serve communities right across Greater Brisbane — including the CBD and inner suburbs, northside, southside, bayside and the Redlands, Logan, Ipswich and Moreton Bay. CareAbout matches you with providers operating in your specific suburb or postcode.
- Cost & contributions: Most participants contribute to the cost of services through an income-tested means assessment.
- How to access: Register with My Aged Care → complete the Aged Care Assessment → receive your Notice of Decision → choose an approved provider serving Greater Brisbane → activate services.
- CareAbout’s role: CareAbout helps you compare approved providers serving Greater Brisbane and matches you based on your needs, location and preferences — free service. Call 13 13 00.
