Choosing the right home care provider is a critical decision that impacts the quality of life for you or your loved one. In Canberra, where community and individual well-being are highly valued, finding care that respects the local ACT spirit is essential. At CareAbout, we understand the unique challenges and opportunities of home care in Canberra’s vibrant urban areas and surrounding regional communities.
Our approach goes beyond simple service provision. We recognise that Canberrans, from the city center to the quieter suburban and rural areas, have distinct needs that require thoughtful, personalised care solutions. We’re committed to connecting you with home care providers who not only meet your practical requirements but also understand Canberra’s unique way of life.
What home care services can you access in Canberra?
There are a huge number of home care services that aim to ensure you can stay safely and happily in your own home for as long as possible. The following are some popular options:
Comprehensive in-home care services across Canberra
CareAbout is proud to offer localised support that respects the individuality of each Canberra community. We provide tailored care services across various regions including Canberra CBD & Inner Suburbs, Southern Suburbs like Tuggeranong, Gungahlin & Northern Suburbs, Belconnen and the broader ACT region.
In-home care services tailored to Canberra’s unique needs
Our approach recognises the distinctive nature of home care in the ACT. We don’t just match clients with providers; we understand the intricate needs of Canberra’s senior community.
Nursing care
Canberra’s health landscape requires specialised nursing support, particularly given the city’s diverse population and the need for culturally sensitive care. Our carefully vetted providers offer comprehensive nursing care that goes beyond basic medical assistance. From managing complex health conditions influenced by our local environment to providing culturally sensitive care for Indigenous and multicultural communities, we connect you with nursing professionals who understand the specific health needs of Canberrans.
Personal care services
Independence is a core value in the ACT. Our personal care providers focus on maintaining dignity and self-sufficiency. We understand that personal care in Canberra means more than just assistance – it’s about preserving individual identity, respecting personal space and supporting seniors to continue living life on their own terms.
Respite care
Recognising the unique pressures faced by Canberra families, our respite care services provide critical support. We help families find flexible care solutions that accommodate Canberra’s busy lifestyle and the needs of those living in both urban and regional areas.
Allied health & therapeutic services
Canberra’s diverse environment requires adaptive health support. Our providers offer specialised allied health services that consider the area’s unique lifestyle. From rehabilitation services that help seniors maintain mobility in urban and rural settings to therapeutic support addressing specific health challenges for ACT seniors.
Nutritional support
Nutrition in Canberra goes beyond mere meal preparation. We connect you with providers who understand the dietary nuances of ACT seniors – from culturally diverse meal options to nutrition that supports health in our climate and lifestyle.
Domestic assistance
Home maintenance in the ACT requires specific expertise. Our providers offer domestic assistance that takes into account the unique challenges of Canberra’s environment – from managing seasonal changes to maintaining homes in urban and suburban settings.
Companion care
Social connection is vital in a city like Canberra, where families often live far apart. Our companion care services focus on combating isolation, particularly for seniors in suburban and regional areas. We prioritise providers who understand the importance of meaningful social engagement in maintaining mental and emotional well-being.
Precision matching for Canberra’s diverse lifestyles Our matching process goes beyond standard care services by deeply understanding the specific needs of Canberra seniors. We consider the intricate details of your lifestyle – whether you’re enjoying retirement in a tranquil Belconnen home, living in a modern Kingston apartment, or settling in a quiet suburban setting like Tuggeranong. Care isn’t just about services; it’s about preserving your independence and maintaining the quality of life that makes Canberra special.
Continuous support Our commitment extends far beyond the initial connection. We implement a comprehensive follow-up process specifically designed for Canberra’s community-focused environment. Regular check-ins ensure your care remains adaptive to the changing needs of ACT seniors. If your care requirements shift with the seasons or your personal circumstances change, our team is ready to help you navigate those transitions smoothly.
Expert funding navigation The world of home care funding can be complex, but our advisors are specialists in helping Canberra residents maximise their options. We provide clear, localised guidance on Home Care Packages, understand the nuanced funding landscape and help you access the most comprehensive care possible without unnecessary financial stress. Our knowledge is tailored specifically to the needs of Canberra’s senior community.
Holistic care approach We recognise that quality care extends beyond physical support. Our approach considers the complete well-being of Canberra seniors – addressing social connections, mental health and individual preferences. We connect you with providers who understand the local community spirit, the importance of social engagement and the specific needs of seniors across Canberra’s diverse suburbs.
CareAbout is here to make your home care journey simple, stress-free and tailored to your needs. Let our expert advisors help you find the perfect match.
CareAbout is more than a service – we’re your local partner in navigating the home care journey. Our deep understanding of Canberra’s unique senior care landscape ensures you receive support that’s as individual and vibrant as the city itself.
Forget about the endless calls and research. We’ll do the hard work by matching you with a qualified Home Care provider for free.
One-on-one Expert Guidance
Our experts take the time to understand your unique situations and preferences, ensuring a perfect match by connecting you with an ideal Home Care provider.
Simplify Your Aged Care Journey
We’re with you every step of the way, from finding the right Home Care provider to transitioning smoothly to an Aged Care Home.
Trusted by 13k+ Canberra families
Finding a great home care provider shouldn’t be hard. That’s why we make getting connected easy for families all across Australia.
The home care application process involves several straightforward steps. Begin by registering with My Aged Care through www.myagedcare.gov.au or by calling 1800 200 422. Subsequently, you’ll undergo an Aged Care Assessment where a qualified professional will evaluate your specific care needs and determine service eligibility. Upon approval, you’ll receive an official letter detailing your funding level based on individual requirements. Once your package is assigned, you can select a home care provider in Canberra that best aligns with your needs and preferences.
Eligibility for a Home Care Package in Canberra follows national guidelines. Seniors aged 65 and over, or 50 and over for Aboriginal and Torres Strait Islander peoples, may qualify if they require assistance with daily activities to maintain independent home living. The Aged Care Assessment Team (ACAT) determines eligibility through a comprehensive evaluation of mobility, health needs and overall capacity to manage daily life. This assessment ensures Canberra residents receive appropriate support to maintain independence and well-being in a familiar environment.
Home care provides personalised support designed to help older Australians maintain their independence and quality of life within their own homes. These services encompass nursing care, allied health support, personal assistance, transportation, social engagement, domestic help, home maintenance, meal preparation and more. The core purpose is to support daily living, enhance overall well-being and ensure seniors can continue enjoying life in familiar surroundings with appropriate levels of assistance tailored to their unique individual needs.
In July 2025, the Australian Government will introduce the Support at Home Program, replacing the Home Care Packages (HCP) Program and Commonwealth Home Support Programme (CHSP). The new program aims to:
Simplify aged care funding and service access.
Increase flexibility, allowing seniors to adjust their care needs more easily.
Improve quality standards across all home care services.
If you’re currently receiving a Home Care Package, your care will transition seamlessly, and you will continue receiving services under the new system. For more information visit www.myagedcare.gov.au or call 1800 200 422.
The Australian Government subsidises Home Care Packages, but some individuals may need to contribute depending on their financial situation. The costs can include:
Basic daily fee – Some providers charge this, though it’s not mandatory.
Income-tested care fee – Assessed by Centrelink or the Department of Veterans’ Affairs.
Additional service costs – If you choose extra services beyond what your package covers.
A financial assessment determines if an income-tested care fee applies. Some people pay nothing, while others contribute based on income.
Australians aged 65 and over (or 50 and over for First Nations peoples) may be eligible for an HCP if they require assistance with daily activities. Eligibility is determined by an Aged Care Assessment Team (ACAT) or Aged Care Assessment Service (ACAS) in Victoria. The assessment evaluates a person’s mobility, health needs, and overall ability to live independently at home.
The Home Care Packages (HCP) Program is a government-funded initiative designed to help older Australians live independently at home. It provides subsidised support services, including personal care, household assistance, transport, and clinical care. Each package is tailored to individual needs, ensuring that seniors receive the right level of care.
My expectations were exceeded with the quality of help, support and continuous phone call follow ups to make sure I found an aged care facility for my dad. Billy made the process so easy and took the stress out of finding a suitable aged care facility. Extremely thankful and grateful. I strongly recommend CareAbout services if you’re looking for a nursing home.
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If you require immediate assistance you can call us on 13 13 00
My expectations were exceeded with the quality of help, support and continuous phone call follow ups to make sure I found an aged care facility for my dad. Billy made the process so easy and took the stress out of finding a suitable aged care facility. Extremely thankful and grateful. I strongly recommend CareAbout services if you’re looking for a nursing home.
Oliver B.
July 2024, Trustpilot
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Highly recommend CareAbout service
I would recommend the CareAbout service. Veronica was very quick to provide support based on our needs. What is already a confusing process, I am grateful to have stumbled onto CareAbout to help me navigate.
Dee L.
July 2024, Trustpilot
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Billy is an asset to CareAbout
I dealt with Billy Bennett who was a fantastic help in finding my mum Betty L. respite at Doutta Gala Avondale Heights. Billy was very knowledgeable and gave me the right advice as I had no experience in placing a loved one into an aged care facility. I would definitely recommend Care About and especially Billy to anyone wanting the same assistance in the future.
Jan
July 2024, Trustpilot
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Please enter your details below to find the right Home Care provider for you.Please enter your details below to find the right Home Care provider for your mother.Please enter your details below to find the right Home Care provider for your father.Please enter your details below to find the right Home Care provider for your partner.Please enter your details below to find the right Home Care provider for their needs.Why do we need this? So we can get in touch and help find you a care provider for your needs.
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If you require immediate assistance you can call us on 13 13 00
I could not recommend CareAbout more highly. They are very professional in their approach of your needs and are so willing to assist in every way possible. The staff are extremely pleasant and understanding. Nothing is too hard or difficult for them. Forever grateful for their assistance with a very daunting task for myself and family. Thank you Guy
Guy B
July 2024, Trustpilot
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Friendly and Professional
I would like to congratulate and give thanks to the Consultant Claire, who treated me as a person not a number, was very helpful and professional in giving me advice, and arranging through all the providers, ones that were suitable for my needs. Thank you, and I would suggest all people looking for home care packages, first go to CareAbout, to save time and stress. Thank you again.
Wayne S
July 2024, Trustpilot
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Top service and care
Rishi gave us real comfort in helping find my elderly mum services she required. He was very easy to talk to knowledgeable and took the time to listen . He really eased our minds as it can be a very daunting experience. Searching for the right care for your loved ones. Highly recommend.
Stella R.
July 2024, Trustpilot
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Terrific guidance
The terrific guidance I received over the phone was incredibly helpful. The staff will call you back when they say they are going to. They speak clearly & kindly, they listen, empathise & have amazing advice to offer.
Linda
July 2024, Trustpilot
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Real and prompt customer service.
I've finally found a group who actually work at what your needs are and begins to fulfill them almost immediatelyThank you to CareAbout
S. Rosewall
July 2024, Trustpilot
We’re here to help
Advice you can trust
Independent advice from experts who know, understand and care.
Quality Care Partners
Not all care is created equal. We help you find the right services delivered by reliable, quality partners.
Thousands of families helped
Every day we help people like you find the care they need.