Personal Guidance
Get clear answers and support to take the next step sooner.
Stay connected to the home and community you love. Compare home care providers across Melbourne and find support that suits your needs, lifestyle and budget.
CareAbout helps you find a trusted, vetted home care provider in Melbourne to suit your needs and lifestyle. Get expert guidance to choose with confidence and support your comfort, independence and quality of life.
| Topic | Description | Learn More |
| What is home care? | Support that helps older people live independently at home across Melbourne. | Support at home packages |
| Government programs | Support at Home is the Australian Government’s in-home aged care framework under the Aged Care Act 2024. Existing Home Care Package recipients are protected under the “no worse off” principle — see the gov.au Support at Home page for current program details and commencement timing. | Support at home |
| Services available | Personal care, domestic assistance, transport, nursing, allied health, social support, equipment and home modifications — delivered in your own home across Melbourne. | Support at home services |
| Who’s eligible | Older Australians (65+, or 50+ for Aboriginal and Torres Strait Islander people) assessed and approved through My Aged Care. | Check eligibility |
| How funding works | Funding levels are determined by your Aged Care Assessment based on your assessed needs. | Aged care assessment |
| Who regulates Victorian providers | Providers are regulated by the Aged Care Quality and Safety Commission against the Aged Care Quality Standards. | Quality Standards |
| How to compare providers | Provider information including services, fees, location, and compliance history is publicly available on the My Aged Care Find a Provider tool. | Compare providers |
| Find home care near you in Melbourne | Approved providers serve communities right across Greater Melbourne — including the CBD, inner-city suburbs, eastern, western, northern and southern regions. CareAbout matches you with providers operating in your specific suburb or postcode. | Start your journey with CareAbout |
| Costs & contributions | Most participants contribute to the cost of services through an income-tested means assessment. | Income and means assessment |
| How to access | Register with My Aged Care → complete the Aged Care Assessment → receive your Notice of Decision → choose an approved provider serving Greater Melbourne → activate services. | Register with My Aged Care |
| How CareAbout helps | CareAbout helps you compare approved providers serving Greater Melbourne and matches you based on your needs, location and preferences — free service. | Call 13 13 00 |
Why take the hassle? when we can get it done for free for you.
Get clear answers and support to take the next step sooner.

Explore home care providers that suit your needs, lifestyle and budget.

Get help finding the right provider, at no cost to you or your family.
Get clear answers and support to take the next step sooner.

Explore home care providers that suit your needs, lifestyle and budget.

Get help finding the right provider, at no cost to you or your family.
Stats & Facts

years of experience

families supported

Heartfelt reviews
How CareAbout Works

Simply complete a short online questionnaire (it only takes a few minutes). Here, we’ll ask about your current My Aged Care (MAC) funding, your Home Care Package (Level 1-4) or Support at Home (Classifications 1-8), your location, and of course, the kind of support you’re looking for. Whether it’s for nursing, domestic help, or transport – there are no wrong answers.
3 Minutes
Online

One of our dedicated, expert-led Care Advisers will call you at a time that best works for you. With absolutely no pressure or rush, our dedicated team takes the careful time to genuinely understand yourself and your situation. Whether you’re newly approved for Support at Home, under a transitional Home Care Package, looking to switch from an existing provider, or find quality in-home aged care for your loved one – we’re here for all of it. And it’s most important to us, that you feel seen and heard.
People-first approach
Phone

Based on everything you disclose with us, we’ll recommend a quality Support at Home provider from our handpicked network of vetted providers. If we wouldn’t leave our loved ones to them, then we definitely wouldn’t leave them to you. When you agree with our recommendation, we’ll handle the introduction and the paperwork. But if it doesn’t feel right, we’ll always have a back-up plan with another option. And all of this comes at zero cost to you.
Your choice
Phone/online
There are a huge number of home care services that aim to ensure you can stay safely and happily in your own home for as long as possible. The following are some popular options:
From everyday assistance to specialised care, find support that fits your life at home.
Many health concerns can be managed comfortably at home. Nursing care services provide expert clinical support in the comfort of your home, ensuring you receive the healthcare you need while remaining independent.
No matter where you live in Melbourne, accessing home nursing care ensures professional, compassionate support tailored to your needs.
Daily personal care is essential to maintaining dignity, independence and well-being. As Melbourne’s weather shifts throughout the year, tasks like showering and dressing can become more challenging, particularly in colder months. Home care providers assist with bathing, dressing, grooming and continence care, helping individuals feel confident and comfortable each day. Mobility support ensures safe movement around the home, whether in a compact city apartment or a spacious suburban residence. If you or a loved one need personal care in Melbourne, finding a provider who respects your preferences and lifestyle is key to maintaining independence.
Caring for a loved one is rewarding, but it can also be physically and emotionally exhausting. Respite care provides temporary support, giving family caregivers the break they deserve while ensuring their loved one continues to receive quality care. Respite care can be provided in-home, allowing a carer to step in while the primary caregiver takes time to rest. Overnight respite care is available across Melbourne, ensuring that a loved one is well cared for while family members recharge. Emergency respite provides urgent support when needed most. For Melbourne families balancing work, caregiving and personal responsibilities, respite care services offer much-needed relief and peace of mind.
Recovery, mobility and independence often require specialist therapies. Melbourne is home to leading allied health professionals and home care services bring that expertise directly to individuals. Physiotherapy supports mobility and fall prevention, particularly valuable during winter when wet conditions increase fall risks. Occupational therapy helps individuals adapt daily routines, making homes safer and more accessible. Speech therapy improves communication and swallowing difficulties, enhancing quality of life. Podiatry services provide foot care, essential for seniors managing conditions like diabetes. Accessing expert allied health support at home allows individuals to maintain their independence and well-being.
Eating well is essential to staying strong and healthy, but preparing meals can become difficult over time. Melbourne’s diverse food culture means that many seniors prefer home-cooked meals tailored to personal and cultural preferences. Meal preparation services ensure individuals receive nutritious meals aligned with dietary needs, whether it’s a comforting roast dinner or a lighter Mediterranean-style dish. Grocery shopping support helps individuals maintain access to fresh ingredients and assistance with eating ensures stress-free mealtimes for those who require additional support. Many Melbourne seniors benefit from special dietary planning, including diabetic-friendly and heart-healthy options, helping them stay well-nourished without the burden of meal preparation.
Maintaining a clean and organised home environment contributes to comfort and well-being. Domestic assistance services help individuals manage household tasks, ensuring a safe and pleasant living space. Services include cleaning, vacuuming, dusting and laundry to keep the home fresh and hygienic. Changing bed linens and organising the home make daily life easier, particularly for those with mobility concerns. With Melbourne’s busy lifestyle, home care assistance provides essential relief for families who want their loved ones to receive quality care while living independently at home.
You’ll feel confident and optimistic as we guide you expertly through the aged care maze to get the support you need.
You won’t feel rushed or treated like a number. We listen carefully to understand your health, lifestyle and cultural preferences.
You’ll enjoy peace of mind knowing that our recommended providers are carefully vetted to meet exceptional standards of care.
From full home care to specialised support, CareAbout helps your loved one find the right care to support independence and quality of life.
Call 13 13 00
Choosing the right provider is personal. We help you choose a provider who understands your loved one, so they can feel safe, supported and valued at home.
Tailored matchmaking
We believe that finding the right caregiver is key. It’s not just about filling an open slot; it’s about making sure the caregiver is the perfect match for your loved one. We connect clients with providers who have specialised knowledge, such as dementia care or post-surgical recovery, ensuring that targeted expertise aligns with individual needs.
Personality and compatibility
Our service goes beyond skills and qualifications. We focus on matching caregivers with clients based on personality and compatibility, ensuring a harmonious relationship that fosters trust and comfort. This connection significantly enhances the quality of life for your loved one and promotes a strong, positive caregiver-client bond.
Specialised knowledge
Whether your loved one requires assistance with chronic disease management, recovery after surgery, or end-of-life care, CareAbout ensures your provider has the right expertise for the job. By prioritising specialised care, we can significantly improve health outcomes and increase independence for those in need of home care in Melbourne.
Expert guidance
Navigating the complexities of choosing the right home care provider can be daunting. At CareAbout, we provide expert guidance throughout the entire process, helping you understand your options and make an informed decision with confidence. We guide you through the different service offerings and ensure that you choose a provider that is truly the best fit for your loved one’s needs.
Personalised support
We understand that every person’s needs are unique. CareAbout takes a personalised approach to care planning, ensuring that the services provided are perfectly suited to your loved one’s specific health, lifestyle, and emotional needs. We ensure ongoing support and care adjustments as needed, so that your loved one always receives the best possible care.
Holistic care approach
At CareAbout, we take a holistic approach to home care, focusing on both the physical and emotional needs of our clients. We provide care that encompasses health, social well-being, and mental comfort, ensuring that your loved one enjoys a balanced and fulfilling lifestyle.





Finding a great home care provider shouldn’t be hard.
That’s why we make getting connected easy for families all across Australia.
CareAbout has been very supportive and informative. They have a wealth of knowledge and have helped me to make the best decisions for care for my mother and her particular needs.
Ian Ross
Home Care for self

Keith was so helpful and explained everything clearly. He made an appointment with a provider to help us and made the process seamless. We had the appointment today and are feeling very confident that we will be well cared for.
Francine Mulder
Home Care

The CareAbout team was thorough and very helpful with matching my dad with the right care provider. They asked a number of questions in relation to my dad and what care he would require moving forward. Would recommend CareAbout if you're looking into a care provider or wanting to change care providers.
Rebecca
Home Care for Dad

I was desperately looking for a nursing home that can provide respite care for my dad. Thankfully CareAbout has made it so easy. With just a few phone calls in the morning I was given a list of the suitable nursing homes, and in the afternoon I was able to find one that can accept my dad. Thank you for a great service!
Hung Bui
Nursing Home

To be honest I didn’t expect much from CareAbout as I thought it would be an online only support, however my expectations were soon exceeded with the quality of help, support and continuous phone call follow ups to make sure I found an aged care facility for my dad. Billy made the process so easy and took the stress out of finding a suitable aged care facility.
Oliver
Nursing Home
