




If you choose to end your Home Care and cease to use your Home Care Package, you may be able to get a refund on any money you contributed to your Home Care Package.
If you paid a daily fee, or an income-tested fee, you, or your estate, are eligible to receive this money back once you cease your Home Care Agreement.
However, if you did not pay either of these, then you won’t receive any refunded money.
If the money in your Home Care Package has been contributed wholly by the government and this money will now be allocated to the next person waiting in the National Prioritisation Queue.
Once your agreement with your Home Care Package provider has ended, the provider must notify you (in writing) of any unspent funds remaining in your Package. They have a total of 56 days in which to do this.
In this written notice from your provider, your unspent funds will be broken down into three separate categories:
Your provider must return any unspent amount to you or to your estate within 70 days of you ceasing your Home Care Agreement with them.
Similarly, the provider must notify the government of the Commonwealth portion remaining in your Home Care Package within 70 days.Still Confused? Get Free, expert help today!
Navigating the Aged Care system in Australia can be daunting, especially when you’re dealing with financial issues. But it’s not something you have to do alone. CareAbout is Australia’s leading Home Care placement service. We’ve helped thousands of families like yours to choose the right Home Care provider and Residential Aged Care for their needs and we would love to support you.
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