The providers we recommend have been carefully evaluated and selected so that you know the choice you make is one you can trust. We will always tell you if we own or have a financial interest in the Provider we match you with.
We are committed to fair fees and to finding providers who can offer you great care for your money
Our team of expert advisers will clearly explain how the system works and how to access the support you need
All Home Care providers we work with go through a background screening process before being approved to accept CareAbout customers.
Before we refer a partner to you, we ensure all their carers have the required certificates, police checks, and access to ongoing training within the facility.
At CareAbout, your feedback matters. To ensure our providers are delivering the quality of care you deserve, we conduct regular surveys with our customers so that our team can take the necessary measures if a problem arises.
Your health, lifestyle and cultural preferences are important to us. We’ll take the time to really understand them
We’ll match you with a quality provider with availability to suit your needs and budget. We only match you with handpicked quality providers. We will always tell you if we own or have a financial interest in the Provider we match you with.
Our service won’t cost you a thing. Our expert advice and quality provider matching is 100% free for customers
CareAbout helped Fran and Ken in their home and helped explain Home Care Packages in a way that gave them the confidence to select the right provider for their needs. Ken's Level 2 Package has meant that they are able to get some help with maintenance and cleaning for the chores that have increasingly become too difficult. Ken and Fran continue to live their lives at home and pursue their interests by going to see great films and shows in the city.
— Bruce and Gwen, CareAbout Home Care Customer
CareAbout helped Bruce understand the funding options available and gave him the confidence to navigate the Home Care funding system.
Bruce has accepted his Home Care Package, giving him the choice and visibility on how his funds are being spent. This will support Bruce and Gwen to remain in their own home and access the services they need.
— Fran and Ken, CareAbout Home Care customers
CareAbout has been very supportive and informative. They have a wealth of knowledge and have helped me to make the best decisions for care for my mother and her particular needs.
Ian Ross
Home Care for self
Keith was so helpful and explained everything clearly. He made an appointment with a provider to help us and made the process seamless. We had the appointment today and are feeling very confident that we will be well cared for.
Francine Mulder
Home Care
The CareAbout team was thorough and very helpful with matching my dad with the right care provider. They asked a number of questions in relation to my dad and what care he would require moving forward. Would recommend CareAbout if you're looking into a care provider or wanting to change care providers.
Rebecca
Home Care for Dad
I was desperately looking for a nursing home that can provide respite care for my dad. Thankfully CareAbout has made it so easy. With just a few phone calls in the morning I was given a list of the suitable nursing homes, and in the afternoon I was able to find one that can accept my dad. Thank you for a great service!
Hung Bui
Nursing Home
To be honest I didn’t expect much from CareAbout as I thought it would be an online only support, however my expectations were soon exceeded with the quality of help, support and continuous phone call follow ups to make sure I found an aged care facility for my dad. Billy made the process so easy and took the stress out of finding a suitable aged care facility.
Oliver
Nursing Home
