Aged Care Consultants

Finding the right Aged Care solution in Melbourne can feel like wandering through a maze. The complex system, overwhelming options, and emotional weight of the decision leave many families feeling lost. That’s where CareAbout steps in as your trusted navigator and advocate in the world of Aged Care.

Why Melbourne families choose CareAbout’s aged care consultants

Our Melbourne-based consultants don’t just provide a list of options — we take time to understand your unique situation, offering personalised guidance that cuts through the confusion of the My Aged Care system. With CareAbout’s free service, you’re never alone on this journey.

1. Comprehensive support throughout your aged care journey

From the moment you reach out, our caring Melbourne consultants listen carefully to understand both your practical needs and emotional concerns. We simplify every aspect of the process:

• Explaining different Aged Care options available in Melbourne’s eastern, western, northern and southern suburbs
• Checking eligibility for government Home Care programs
• Arranging tours of local Nursing Homes across Melbourne
• Providing clear information about costs and available benefits

2. We connect you with Melbourne’s best care providers

With our extensive network of quality providers throughout Victoria, our expert consultants match seniors with care options that feel right. No more endless searching — just tailored solutions that save Melbourne families precious time and energy. Our support continues even after you’ve made your choice, with ongoing advice as care needs evolve.

3. Expert guidance at no cost to families

While private consultants often charge significant fees, CareAbout offers expert guidance completely FREE. Our mission is making quality Aged Care accessible to all Melbourne seniors, regardless of budget. Everyone deserves quality care without financial stress.

How it works

Our streamlined approach makes finding the right care solution simple:

• Tell us about you – Answer a few questions about your health, lifestyle & cultural preferences and we’ll get to work.
• We’ll find your match – We’ll match you with
a quality home care package provider or nursing home in your area.
• Confirm your choice – Confirm that your new provider suits your needs, care preferences and lifestyle.
• We’ll get you connected – We’ll connect you with your chosen provider so you can start receiving your new care services.

Make your aged care decisions with confidence

With CareAbout consultants by your side, this new chapter becomes less daunting. Our Melbourne team provides:

• Unbiased information about different care options in your preferred areas
• Complete clarity on costs and fees
• Strategies to maximize available benefits
• Emotional support throughout the transition

We understand that choosing Aged Care is both a practical decision and an emotional journey requiring compassion and support—which we provide every step of the way.

Speak to an expert today!

Whether you’re looking to maintain independence with Home Care or are considering a move to a Nursing Home, CareAbout’s consultants are there to help you navigate the Aged Care placement process. Think of us as your trusted allies, guiding you through every twist and turn! Our expertise and compassionate approach ensure that seniors and their families in Melbourne don’t have to face this complex world alone.

By offering this level of support, CareAbout isn’t just helping you find care solutions — we’re providing peace of mind during a challenging time. With guidance from our consultants, families can focus on what really matters: ensuring their loved ones receive the best possible care in their golden years. So why wait? Let CareAbout light the way on your Aged Care journey today!

What Melbourne families say about CareAbout

“Great communication, really listened to understand the issues. Explained next steps and followed through!” – Deb from Inner Melbourne

“I can honestly say I’m very happy with the assistance I received. I would have gone around and around on my own. The process was made clear and now I’m ready to engage a provider. Thanks CareAbout, you made it easy for me!” – William from South-eastern Suburbs

“When I had a problem with my current provided, Careabout was very helpful in helping me find another provider to suit my needs. They responded back to me in a couple of hours, saving me hours of phoning to find some. I really appreciate the prompt response to my problem.” – Gwen from Mornington Peninsula

With CareAbout, Aged Care is just a click away!

Frequently Asked Questions

How much does CareAbout’s consultation service cost?

Our aged care consultation services are completely free for Melbourne seniors and their families. We’re able to offer this because we’re supported by our network of quality aged care providers.

How long does the aged care placement process typically take in Melbourne?

The timeline varies depending on your specific needs and urgency. For home care, we can often connect you with suitable providers within days. For residential aged care (nursing homes), the process generally takes 2-6 weeks from initial consultation to placement, though urgent placements can sometimes be arranged more quickly.

What areas of Melbourne do you cover?

We provide aged care consultation services throughout all of Greater Melbourne, including the inner city, eastern suburbs, western suburbs, northern areas, south-eastern suburbs, and the Mornington Peninsula.

Can you help if my loved one has special care requirements?

Absolutely. We work with providers specialising in dementia care, cultural-specific care, high-level clinical needs, and various other specialised requirements. Our Melbourne consultants will take the time to understand your specific situation and find appropriate matches.

What’s the difference between Home Care and Nursing Homes?

Home Care services enable seniors to remain in their own homes while receiving support with daily activities, medical needs, and more. Nursing Homes (residential aged care facilities) provide 24/7 care in a specialised facility. Our consultants can help determine which option might be better suited to your situation.

How do I know which aged care option is right for my situation?

This is exactly what our consultation service helps with! We assess your needs, preferences, budget, location preferences, and more to recommend the most suitable options. Every situation is unique, which is why personalised guidance is so valuable.

Do you only work with certain aged care providers in Melbourne?

We maintain a network of quality-assessed providers throughout Victoria. While we don’t work with every provider, our network is extensive and encompasses a wide range of options to suit different needs and budgets.

Can you help with understanding aged care costs and fees?

Yes! Our consultants provide clear explanations of all potential costs, including basic daily fees, means-tested care fees, accommodation payments, and additional service fees. We’ll help you understand what you might expect to pay based on your financial situation.