


If your needs aren’t being met by your current level Home Care Package or you are still waiting for a Home Care Package you can request a higher level priority and go up in the waiting list. If you don’t ask for it you won’t get it. Here is the best way to go about getting the care and support you need.
There’s two ways to request a higher priority in the allocation of a Home Care Package or to receive a higher level Home Care Package.
The biggest point to remember is that if your situation means you need more care then you can ask for it. A good Home Care provider will help you access the care and services you need. And always remember the power rests with you, if you’re not happy with your Home Care provider you can change. Just give us a call and we will guide you through it to get you the care and service you deserve.