Why do we need this? So we can get in touch and help find you nursing homes for your needs. Support at Home Classification 4: Who It’s For and How it Helps
Support at Home Classification 4 offers an elevated level of care for older Australians who require regular personal and clinical assistance. It’s designed for individuals with intermediate care needs – where managing health, mobility, and daily routines safely at home requires a coordinated and ongoing level of support.
This level of care is suitable for those living with multiple health conditions, recovering from hospital stays, or beginning to need more comprehensive assistance with both personal tasks and low-level clinical care. It ensures people can continue living independently in their own homes, while receiving consistent help from trained professionals.
Support at Home Classification 4 comes with an annual funding amount of $29,696.28, distributed quarterly at $7,424.07. This budget is designed to provide ongoing, practical and health-related support that aligns with your care plan.
Who is Support at Home Classification 4 For?
Classification 4 is a funding level suited to individuals whose care needs are becoming more demanding, but they still wish to reside at home rather than enter into residential aged care.
- Require help with personal care on most days (e.g. bathing, dressing, grooming)
- Need basic clinical care such as wound dressing, continence support or medication management
- Have multiple or chronic health conditions needing monitoring
- Experience reduced mobility or use mobility aids
- Rely on carers or family who also need respite support
- Have had recent hospital admissions or falls and need ongoing support to stay safe at home

Your Fast Fact Sheet to Support at Home
We’ve compiled your fast guide to find the essential information you need to know about Support at Home.
Everywhere from determining your contribution, reviewing the key changes from Home Care Packages (HCPs), what this new aged care reform means for you, and so much more.
Simply download your guide at the button below.
What Does Support at Home Classification 4 Cover?
Support at Classification Level 4 combines routine personal care with basic clinical services and more regular home support. It’s coordinated, reliable care delivered in a way that supports independence while managing health and safety at home.
Personal Care
Help with daily, personal hygiene and routines to maintain comfort, confidence, and dignity:
- Assistance with showering and personal hygiene
- Dressing and grooming support
- Help with toileting and continence management
- Support with mobility in and around the home
Basic Clinical and Health Monitoring
This level may include services delivered by qualified nurses or supervised care workers:
- Wound care and dressing changes
- Medication management and reminders
- Monitoring of chronic conditions (e.g. diabetes, blood pressure)
- Liaison with allied health or GPs where needed
Domestic and Household Support
Keeping your living space clean and safe with practical help:
- Vacuuming, mopping, and general cleaning
- Laundry and linen changes
- Assistance with decluttering or safety hazard checks
- Light gardening or home maintenance (as required)
Meal Support and Nutrition
Ensuring proper nutrition and hydration every day:
- Assistance with preparing or reheating meals
- Grocery shopping or support with online orders
- Encouraging regular meals and water intake
- Supporting dietary preferences or health needs
Social and Emotional Wellbeing
Helping prevent isolation while promoting engagement and routine:
- Friendly visits and conversations
- Transport to medical appointments or social outings
- Encouragement to participate in hobbies or local groups
- Respite for family carers when needed

Example: Meet Denise
Denise is 83 and has early-stage Parkinson’s Disease. While she still enjoys living in her own home, her mobility has declined, and she tires easily. She recently had a fall while showering and was hospitalised for a minor injury. Her daughter works full-time and worries about leaving her alone too often.
With Support at Home Classification 4, Denise now receives care multiple days a week:
- Assistance with showering and dressing
- A nurse visit twice a week to monitor her medications and manage a healing wound
- Help with laundry and preparing lunch
- Weekly transport to her physiotherapy session
This reliable care gives Denise the support she needs to stay at home – while giving her family peace of mind.
Budget and Funding for Support at Home Classification 4
Support at Home Classification 4 includes a quarterly budget of $7,424.07, equating to an annual total of $29,696.28. These funds are managed by Services Australia and are used to pay your approved care provider for the services outlined in your personalised support plan.
You can roll over up to $1,000 or 10% of your quarterly funds for future needs, like respite care or unexpected health changes.
| Quarterly Budget | Annual Budget | |
|---|---|---|
| Level 4 | $7,424.07 | $29,696.28 |
How to Apply for Support at Home Classification 4
Applying for Support at Home is straightforward, and you don’t need to navigate it alone. Here’s what to expect:
- Register with My Aged Care
Begin by getting in touch with My Aged Care – the government’s central point for aged care services.
A quick initial screening will confirm if you’re eligible for a formal assessment
Register online at myagedcare.gov.au or call 1800 200 422 - Complete Your Aged Care Assessment
If eligible, you’ll be referred for a full in-home assessment using the Integrated Assessment Tool (IAT).
This assessment looks at your current health, mobility, home setup, and support needs
You may have a friend, family member, or advocate with you during the assessment - Receive Your Personalised Support Plan
After your assessment, you’ll receive a Notice of Decision that includes:
Your Support at Home classification and the level of funding assigned
A care plan that outlines recommended services and goals
Information about short-term supports if applicable - Enter the Priority System
Your care needs will be ranked as urgent, high, medium, or standard. This determines how quickly you receive funding. - Choose a Provider and Start Services
Once your funding becomes available you’ll have 56 days (or up to 84 days with an extension) to choose an approved provider

How We CareAbout You
When you don’t have all the pieces of a constantly-changing puzzle, it’s incredibly hard to make an informed decision – that’s where we come in.
Our Care Advisors cut through the noise, and simplify an otherwise complex process. We take the time to understand who you are, and what you need. We then present you with an expert-led recommendation – of course, the ultimate choice is yours to make.