Support at Home Classification 7: Who It’s For and How it Helps
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Support at Home Classification 7 provides $58,147.50 annually (or $14,536.88 per quarter) for older Australians who require a high degree of in‑home support. At this level, people often need assistance with most daily living activities, health monitoring, mobility support, complex care interventions and the coordination of multiple services.
Whether it’s a significant mobility issue, advanced chronic condition, or a mix of personal care needs and allied health support – Classification 7 delivers consistent, multi‑disciplinary care so you can continue living safely at home with dignity.
If you are interested in learning about the differences between each of the Support at Home Classifications, read our guide here.
Who Is Eligible For Support at Home Classification 7?
This Support at Home Classification is best suited for people who:
Require support with most or all day‑to‑day personal care (bathing, dressing, grooming, toileting)
Have limited mobility and may need transferring, hoisting or full support with movement
Live with advanced or multiple chronic health conditions, perhaps with memory or cognitive challenges
Need nursing care, allied health input and regular monitoring of health status
Prefer to remain at home but need a coordinated, intensive support plan that covers personal care, clinical care and daily needs
Classification 7 is best suited for those whose care needs are substantial and ongoing, the kind of support that surrounds you throughout the day, so that your home remains your sanctuary for living – not just surviving.
Your Fast Fact Sheet to Support at Home
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Everywhere from determining your contribution, reviewing the key changes from Home Care Packages (HCPs), what this new aged care reform means for you, and so much more.
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At this level, the support is broad, frequent, and involves collaboration between personal carers, nurses, allied health professionals and your provider. Here’s a breakdown of what Classification 7 may cover:
Intensive Personal Care and Mobility Support
Multiple visits each day if needed, helping with showering, dressing, toileting and grooming
Assistance with transfers (e.g., bed to chair), use of hoists or equipment, walking aids
Continence care, full support for hygiene routines, changing bedding or clothes regularly
Focus on maintaining comfort, dignity and safety through every part of the day
Nursing, Allied Health & Clinical Oversight
Regular visits by nursing staff to monitor health conditions (e.g. wound care, injections, oxygen support)
Scheduled allied health sessions (physiotherapy, occupational therapy, speech therapy) are integrated into your routine care
Coordination with GPs, specialists and your care team, including regular reviews of your health plan
Advanced equipment and home modifications (e.g. hoists, hospital‑style beds, specialised communication aids) supported through your plan
Domestic Environment, Meals and Daily Living
Frequent, high‑level household support (cleaning, laundry, linen changes, rubbish removal) ensuring a safe environment daily
Full or extensive meal preparation, adapted to dietary needs or health conditions, plus ongoing hydration support
Comprehensive home safety and risk‑management processes – monitoring lighting, flooring, hazards, mobility pathways
Social, Transport and Emotional Wellbeing
Regular (possibly, daily) transport to appointments, therapy, shopping or social groups
Companion visits or support for those with limited independence to maintain social connection and prevent isolation
Emotional and wellbeing support integrated into your care, recognising that complex needs often include social and mental health factors
Example: Meet Brian
Brian is 84, living at home with advanced heart disease, Parkinson’s and limited mobility. He uses a hoist and is no longer able to perform most personal care tasks. His daughter lives interstate and visits occasionally.
With Support at Home Classification 7, Brian receives:
Two personal care visits daily, helping with all personal hygiene and mobility tasks
Three nursing visits each week to manage his health conditions, coordinate medications and check his vital signs
Home cleaning and bed changes five times a week, plus meal preparation every day and pantry checks
Daily transport or escort, alternating specialist appointments, physiotherapy and social activities
Because of this high‑level support provided through Classification 7, Brian can continue to now reside safely at home, to remain connected with his family and community, and to ultimately, avoid unnecessary residential care.
Budget and Funding for Support at Home Classification 7
You may also carry over up to $1,000 or 10% of your quarterly budget (whichever is greater) into the next quarter for unplanned support or adjustments
Quarterly Budget
Annual Budget
Level 7
$14,536.88
$58,147.50
How to Apply for Support at Home Classification 7
Applying for Support at Home is straightforward, and you don’t need to navigate it alone. Here’s what to expect:
Register with My Aged Care
Begin by getting in touch with My Aged Care – the government’s central point for aged care services.
A quick initial screening will confirm if you’re eligible for a formal assessment
If eligible, you’ll be referred for a full in-home assessment using the Integrated Assessment Tool (IAT).
This assessment looks at your current health, mobility, home setup, and support needs
You may have a friend, family member, or advocate with you during the assessment
Receive Your Personalised Support Plan
After your assessment, you’ll receive a Notice of Decision that includes:
Your Support at Home classification and the level of funding assigned
A care plan that outlines recommended services and goals
Information about short-term supports if applicable
Enter the Priority System
Your care needs will be ranked as urgent, high, medium, or standard. This determines how quickly you receive funding.
Choose a Provider and Start Services
Once your funding becomes available you’ll have 56 days (or up to 84 days with an extension) to choose an approved provider
How We CareAbout You
When you don’t have all the pieces of a constantly-changing puzzle, it’s incredibly hard to make an informed decision – that’s where we come in.
Our Care Advisors cut through the noise, and simplify an otherwise complex process. We take the time to understand who you are, and what you need. We then present you with an expert-led recommendation – of course, the ultimate choice is yours to make.
CareAbout has been very supportive and informative. They have a wealth of knowledge and have helped me to make the best decisions for care for my mother and her particular needs.
Ian Ross
Home Care for self
Great service
Keith was so helpful and explained everything clearly. He made an appointment with a provider to help us and made the process seamless. We had the appointment today and are feeling very confident that we will be well cared for.
Francine Mulder
Home Care
The CareAbout team was thorough
The CareAbout team was thorough and very helpful with matching my dad with the right care provider. They asked a number of questions in relation to my dad and what care he would require moving forward. Would recommend CareAbout if you're looking into a care provider or wanting to change care providers.
Rebecca
Home Care for Dad
CareAbout made it so easy to find a nursing home
I was desperately looking for a nursing home that can provide respite care for my dad. Thankfully CareAbout has made it so easy. With just a few phone calls in the morning I was given a list of the suitable nursing homes, and in the afternoon I was able to find one that can accept my dad. Thank you for a great service!
Hung Bui
Nursing Home
Absolutely outstanding help and support
To be honest I didn’t expect much from CareAbout as I thought it would be an online only support, however my expectations were soon exceeded with the quality of help, support and continuous phone call follow ups to make sure I found an aged care facility for my dad. Billy made the process so easy and took the stress out of finding a suitable aged care facility.
