What is an Aged Care provider?

An Aged Care provider is a business or organisation who offers and delivers Aged Care services.

Providers of Aged Care include those who have residential Aged Care Homes, and those who deliver home care services.

Aged Care providers may employ staff directly or make use of a brokerage arrangement by outsourcing workers. Some aim to employ staff to perform their core services and then outsource additional staff for the less common services.

Approved Aged Care providers

Providers can choose to become “approved” providers by submitting an application to the government. An approved provider must deliver Aged Care services that align with the responsibilities and standards that are specified in the Aged Care Act 1997 and the Principles made under section 96-1 of the Act.

Only approved providers can receive subsidies for the delivery of Aged Care services. They are responsible not just for delivering quality care, but also for making decisions about the delivery of care, the financial management of government subsidies and the management of care recipient fees and payments.

How do I find a quality Aged Care provider?

Choosing an Aged Care provider is a major decision and lots of factors must be considered. There are a huge number of providers in Australia – over 900 Home Care providers and 2,700 Aged Care Homes! That doesn’t make it easy to compare. CareAbout’s expert advisers help you to unpack this difficult process and match you with a quality provider who will meet your needs and your budget.

Read more about Choosing an Aged Care provider.

Types of Aged Care providers

There are many different types of Aged Care providers. Some are small businesses who may only offer one or two services, others are large organisations who aim to offer all types of Aged Care services – if you have a Home Care Package, the size and reach of the organisation can be an important decision, as you want to find a provider who can offer you everything you need without paying high brokerage fees for those services that they do not have in-house.

Aged Care providers may have both Residential Aged Care Homes and Home Care, or just one of these.

Aged Care providers may offer their services to those with Home Care Packages and other sources of government subsidies, CHSP supports, those paying privately, or a combination of these.

Some of the services of Aged Care providers are:

  • Allied health (physiotherapy, occupational therapy)
  • Personal care
  • Gardeners
  • Cleaners
  • Nursing

For a comprehensive list of Home Care Package services, read our article on How to use your Home Care Package.

Best Aged Care providers

There’s no such thing as the “best” provider! Everyone has different needs and wants, so the best provider for your friend probably won’t be the best provider for you too.

Finding a quality Aged Care provider can take a bit of effort. There are a huge number of providers to choose from, and picking the best Aged Care provider for your individual needs means lots of phone calls and research! Or – you could make just one phone call to CareAbout. Our expert advisers will match you with a quality and trusted provider who can meet all of your needs. We make finding Aged Care simple.

How to change your Aged Care provider

Changing providers is easy! You have the power and control to choose a provider that suits your needs. If your current provider isn’t living up to your expectations, there are lots of other providers out there who might be a better fit for you. Switching to a new provider is as easy as 1,2,3…

How many Aged Care providers are there in Australia?

There are over 900 home care providers in Australia and around 2,700 Residential Aged Care Homes.

With so many providers, choosing one isn’t easy.  That’s why we’ve simplified the process and done all the hard work for you.

Biggest Aged Care providers in Australia

Biggest doesn’t always mean best!  Big often means efficiencies and streamlined processes. But that can also mean a sacrifice to the individuality and personally tailored nature of your care. Sometimes, choosing a smaller provider will enable you to tailor a care program just for you – rather than fitting into a pre-existing model.

To find a provider that’s just right for you, contact CareAbout Today!

Aged Care Providers in Victoria

Aged Care Providers in New South Wales

Aged Care Providers in Queensland

Aged Care Providers in South Australia


If you’re looking to find a quality Aged Care provider in Melbourne, Sydney, Brisbane, Canberra, Adelaide and across Australia. Contact CareAbout Today! We’ll find the right match for you.