How CareAbout helps

It all starts with a phone call. When you contact CareAbout, we’ll guide you through the process of choosing a Home Care provider.

• We’ll explain home the aged care system works in Australia
• We’ll explain how the Home Care Package works and what it provides
• We’ll find out what your individual needs and preferences are
• We’ll find out how much you want to spend above the government subsidy
• We’ll match you with the best home care provider in your area
• We’ll organise for you to meet the home care provider in person
• We’ll answer any questions you have about the process.

And that’s all for free. CareAbout’s expert advice costs you absolutely nothing. It’s the care provider that pays for our expertise through a small marketing fee when you start receiving care.

CareAbout takes the emotion out of the equation by explaining options simply and clearly, identifying exactly what your needs are, and finding the right Home Care provider for those needs and your budget.

Can’t I go it alone?

Of course, you can navigate the process yourself. However, be aware that different providers charge different fees and provide different services. They all want your business and getting them to explain what they provide, at what cost, and whether there are hidden fees, can be overwhelming. You need to ask yourself, ‘Do they have my best interests at heart?’ CareAbout only has your best interests at heart.

In addition, you probably have some idea of what sort of are you need, but there may be things that you haven’t considered. This is where CareAbout’s expert advisers can prove invaluable. They’ll suggest services that you may not have even realised are available with a Home Care Package. For example, here are some services you may not have considered:

• physiotherapy
• counselling
• speech therapy
• companion pet
• therapeutic bed mattress
• internet access
• computer equipment
• cooking classes
• meal delivery
• yoga
• massage

And that’s just a few.

What if I have a provider but I’m not happy with them?

You have the power to switch providers if you are not happy with the one you have. Again, CareAbout can help you through this process and find a home care provider better suited to your needs. So even if you’ve chosen your provider yourself and now think you could have done better, give CareAbout a call 1300 577 245.

Contact CareAbout

We all have the right to choose how we live. Changes to aged care in Australia have put you in control. Make sure you make the right choices around your care and support by contacting CareAbout.

CareAbout can help you work out what your needs are and get a clear list of your preferences. We’ll match you with one of our carefully selected care partners who will meet you in person. There’s no obligation to choose the partner and our service is free.