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How CareAbout can help you access Home Care

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How CareAbout helps

It all starts with a phone call. When you contact CareAbout, we’ll guide you through the process of choosing a Home Care provider.

  • We’ll explain home the aged care system works in Australia
  • We’ll explain how the Home Care Package works and what it provides
  • We’ll find out what your individual needs and preferences are
  • We’ll find out how much you want to spend above the government subsidy
  • We’ll match you with the best home care provider in your area
  • We’ll organise for you to meet the home care provider in person
  • We’ll answer any questions you have about the process.

And that’s all for free. CareAbout’s expert advice costs you absolutely nothing. It’s the care provider that pays for our expertise through a small marketing fee when you start receiving care.

CareAbout takes the emotion out of the equation by explaining options simply and clearly, identifying exactly what your needs are, and finding the right Home Care provider for those needs and your budget.

Can’t I go it alone?

Of course, you can navigate the process yourself. However, be aware that different providers charge different fees and provide different services. They all want your business and getting them to explain what they provide, at what cost, and whether there are hidden fees, can be overwhelming. You need to ask yourself, ‘Do they have my best interests at heart?’ CareAbout only has your best interests at heart.

In addition, you probably have some idea of what sort of are you need, but there may be things that you haven’t considered. This is where CareAbout’s expert advisers can prove invaluable. They’ll suggest services that you may not have even realised are available with a Home Care Package. For example, here are some services you may not have considered:

  • physiotherapy
  • counselling
  • speech therapy
  • companion pet
  • therapeutic bed mattress
  • internet access
  • computer equipment
  • cooking classes
  • meal delivery
  • yoga
  • massage

And that’s just a few.

What if I have a provider but I’m not happy with them?

You have the power to switch providers if you are not happy with the one you have. Again, CareAbout can help you through this process and find a home care provider better suited to your needs. So even if you’ve chosen your provider yourself and now think you could have done better, give CareAbout a call today.

Contact CareAbout

We all have the right to choose how we live. Changes to aged care in Australia have put you in control. Make sure you make the right choices around your care and support by contacting CareAbout.

CareAbout can help you work out what your needs are and get a clear list of your preferences. We’ll match you with one of our carefully selected care partners who will meet you in person. There’s no obligation to choose the partner and our service is free.

Get FREE Expert Help Now

Frequently Asked Questions

How does CareAbout help me find a home care provider?
It starts with a phone call to 13 13 00. We explain how the aged care system works, find out your individual needs and preferences, match you with quality providers in your area, and organise for you to meet them. Our service is completely free.
Does CareAbout charge for its service?
No. CareAbout is 100% free for you. The care provider pays a small marketing fee when you start receiving care. There is no cost or obligation to you at any stage.
Can CareAbout help if I already have a provider?
Yes. If you are unhappy with your current provider, CareAbout can help you compare alternatives and switch. Your funding stays with you, not your provider, so switching is straightforward.
How is CareAbout different from My Aged Care?
My Aged Care is the government gateway for assessments and funding. CareAbout is an independent service that helps you choose the right provider once you have your funding. We compare providers on fees, services, and quality so you can make an informed decision.
What areas does CareAbout cover?
CareAbout covers all of Australia — every state and territory. Whether you are in a capital city or a regional area, we can help you find accredited providers near you.

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What our customers are saying

Customer testimonials

Very helpful and explained everything

CareAbout has been very supportive and informative. They have a wealth of knowledge and have helped me to make the best decisions for care for my mother and her particular needs.

Ian Ross

Home Care for self

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Great service

Keith was so helpful and explained everything clearly. He made an appointment with a provider to help us and made the process seamless. We had the appointment today and are feeling very confident that we will be well cared for.

Francine Mulder

Home Care

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The CareAbout team was thorough

The CareAbout team was thorough and very helpful with matching my dad with the right care provider. They asked a number of questions in relation to my dad and what care he would require moving forward. Would recommend CareAbout if you're looking into a care provider or wanting to change care providers.

Rebecca

Home Care for Dad

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CareAbout made it so easy to find a nursing home

I was desperately looking for a nursing home that can provide respite care for my dad. Thankfully CareAbout has made it so easy. With just a few phone calls in the morning I was given a list of the suitable nursing homes, and in the afternoon I was able to find one that can accept my dad. Thank you for a great service!

Hung Bui

Nursing Home

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Absolutely outstanding help and support

To be honest I didn’t expect much from CareAbout as I thought it would be an online only support, however my expectations were soon exceeded with the quality of help, support and continuous phone call follow ups to make sure I found an aged care facility for my dad. Billy made the process so easy and took the stress out of finding a suitable aged care facility.

Oliver

Nursing Home

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