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Customer Stories

Customer story: Bruce and Gwen

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Accessing Home Care package

Bruce and his wife Gwen are very active in their community but complex health needs were starting to take their toll. Bruce was at the start of his journey into government funding to stay at home and was understandably confused. Bruce and Gwen were receiving some help from the Council but were advised that these services were temporary and they needed to contribute to the costs of their care.

CareAbout helped Bruce understand all of the funding options available and gave him the confidence to navigate the system.

Support to stay at home

Bruce and Gwen needed some home modifications to help them remain safely in their home. CareAbout helped Bruce understand all of the funding options available and gave him the confidence to navigate the system. Bruce has accepted his Home Care Package and will transition from Council services to Consumer Directed Care where he has the choice and visibility on how his funds are being spent.

Contact CareAbout

We all have the right to choose how we live. Changes to aged care in Australia have put you in control. Make sure you make the right choices around your care and support by contacting CareAbout.

CareAbout can help you work out what your needs are and get a clear list of your preferences. We’ll match you with one of our carefully selected care partners who will meet you in person. There’s no obligation to choose the partner and our service is free.

Written by Dilshan Nanayakkara,

Last updated

What our customers are saying

Customer testimonials

Very helpful and explained everything

CareAbout has been very supportive and informative. They have a wealth of knowledge and have helped me to make the best decisions for care for my mother and her particular needs.

Ian Ross

Home Care for self

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Great service

Keith was so helpful and explained everything clearly. He made an appointment with a provider to help us and made the process seamless. We had the appointment today and are feeling very confident that we will be well cared for.

Francine Mulder

Home Care

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The CareAbout team was thorough

The CareAbout team was thorough and very helpful with matching my dad with the right care provider. They asked a number of questions in relation to my dad and what care he would require moving forward. Would recommend CareAbout if you're looking into a care provider or wanting to change care providers.

Rebecca

Home Care for Dad

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CareAbout made it so easy to find a nursing home

I was desperately looking for a nursing home that can provide respite care for my dad. Thankfully CareAbout has made it so easy. With just a few phone calls in the morning I was given a list of the suitable nursing homes, and in the afternoon I was able to find one that can accept my dad. Thank you for a great service!

Hung Bui

Nursing Home

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Absolutely outstanding help and support

To be honest I didn’t expect much from CareAbout as I thought it would be an online only support, however my expectations were soon exceeded with the quality of help, support and continuous phone call follow ups to make sure I found an aged care facility for my dad. Billy made the process so easy and took the stress out of finding a suitable aged care facility.

Oliver

Nursing Home

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