Customer story: Bruce and Gwen

careabout customer stories about home care provider journey

Accessing Home Care package

Bruce and his wife Gwen are very active in their community but complex health needs were starting to take their toll. Bruce was at the start of his journey into government funding to stay at home and was understandably confused. Bruce and Gwen were receiving some help from the Council but were advised that these services were temporary and they needed to contribute to the costs of their care.

CareAbout helped Bruce understand all of the funding options available and gave him the confidence to navigate the system.

Support to stay at home

Bruce and Gwen needed some home modifications to help them remain safely in their home. CareAbout helped Bruce understand all of the funding options available and gave him the confidence to navigate the system. Bruce has accepted his Home Care Package and will transition from Council services to Consumer Directed Care where he has the choice and visibility on how his funds are being spent.

Contact CareAbout

We all have the right to choose how we live. Changes to aged care in Australia have put you in control. Make sure you make the right choices around your care and support by contacting CareAbout.

CareAbout can help you work out what your needs are and get a clear list of your preferences. We’ll match you with one of our carefully selected care partners who will meet you in person. There’s no obligation to choose the partner and our service is free.