1. We offer impartial advice that takes into account your personal circumstances
CareAbout’s NDIS experts do not provide generic advice to those who call. We take the time to understand your personal circumstances and offer specific advice accordingly. What’s more our expertise in the NDIS means we are a virtual one-stop shop for information you need to help you make informed decisions, particularly around choosing and connecting with service providers.
2. The providers we recommend are ready to help you now
One of the complaints we hear about most often is that service providers are not available to start your support when you need it. That’s so frustrating when you’re ringing them up, discussing your needs and their support services, and just as you’re ready to engage them they tell you that they’ll put you on their waiting list. We only recommend providers who have the availability to start seeing you as soon as you want.
3. We speak your language
Isn’t it frustrating when you talk to someone who knows their business well but can’t communicate their services to you in simple, clear language. They’re full of acronyms and jargon – and you need to reach for a dictionary to understand some of their terms. At CareAbout, we know who we’re talking to. We understand everything the providers do and explain it to you so that you can make informed decisions. Give us a call, we’ll prove it to you.
Finding the right provider can be hard. At CareAbout, we can help match you with quality providers to help you on your way. We’ll also help you to maximise your plan, and check in with you to ensure you’re getting the support you need.
4. We are connected to many providers
Depending where you live, there may be many different providers who can provide you with the support that you need. So you’ve got a choice. You can call every single one of them and have the same conversation over and over again; or you can call CareAbout and have the one in-depth conversation and then be given options that best suit you. That’s because we are connected to many providers. We understand the services that each of them offer, and we only deal with quality providers who are reliable. How much time will that save you? It’s also important to remember that you need to connect to supports and services in a timely manner, so that you are fully utilising your plan. We can help you avoid waiting lists, so you can get supports and get on with your life.
5. We can help with your planning – and then check in to make sure all is well
At CareAbout, we want to make sure that you not only start your NDIS experience as smoothly as possible, but that it continues that way. There are many NDIS Participants who are not fully utilising their plans. We can give you initial advice, make recommendations about what supports can be used in your plan, ensure that you have budgeted correctly, and then check in regularly to make sure you are continuing to get the support you need. And if there are any issues that have arisen or are looming, we’ll help you to manage or avoid them.
6. We can help you prepare for your planning meeting
A lot of NDIS participants get anxious as their planning meeting approaches. After all, there can be a lot riding on it. Although there is an appeals process in place for those who do not receive the support they expected, it can take time and you are not guaranteed of getting the initial decision overturned. And even if you do, isn’t it better to get the best possible plan approved first time? CareAbout’s NDIS experts can help you prepare for your planning meeting so you are better prepared for your discussions.
7. We can help you prepare for your plan review
Your plan will be reviewed by the NDIA on an annual basis. This review is an opportunity to ensure that your plan is meeting your goals. It’s also a chance to consider what else has changed in your life, and set new goals and alter the plan accordingly. And of course, it’s an opportunity to consider the performance of your service providers. CareAbout can help prepare you for your review by discussing your goals, ongoing needs and your service providers. We can advise you of other service providers in your area who may not have had availability when you started but have the capacity to help you now. We also know whether the services you are receiving are meeting the industry standard.
Have CareAbout on your side
The NDIS, its processes, the various service providers and other players can be extremely difficult to understand and navigate. Sometimes it might seem there are too many choices, or there are not enough. Finding the right provider can be hard. At CareAbout, we can help match you with quality providers to help you on your way. We’ll also help you to maximise your plan, and check in with you to ensure you’re getting the support you need. Consider us an essential partner. Contact CareAbout
now to find out more.