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How can CareAbout help to find a My Aged Care Approved provider?

CareAbout matches customers with handpicked quality Aged Care Providers based on your needs, preferences, and location. We have helped thousands of families choose the right Home Care provider and Residential Aged Care provider for their needs and we would love to help you. 

Our team will do all the research on your behalf, so you do not need to waste your time meeting providers who cannot help you. Our service is free and can save you hours of time researching options and second guessing.

Who is CareAbout?

CareAbout is Australia’s leading Home Care Placement service. Our service is 100% FREE for older Australians & families looking for a quality My Aged Care Approved Provider for their Home Care Package or an Aged Care Home. CareAbout is 100% Australian owned and operated and support customers Australia wide. 

What services does CareAbout provide?

CareAbout connect Australian families in need of in-home, respite or permanent Aged Care Home placement to Quality Aged Care Providers.
Careabout find Quality Home Care Providers and Nursing Homes, local to you. We take the time to understand your unique requirements (health, cultural and financial) and recommend a hand-picked Home Care Provider or provide you with a list of up to 8 of our handpicked Aged Care Homes in your local area.

How much does the CareAbout service cost?

The service we provide to families is 100% free. There are no hidden costs or catches.

CareAbout spend the time to understand your unique health, financial and cultural requirements and recommend a hand-picked Home Care Provider, or send you a customised list of local Nursing Homes. Not only is our service free, we can save you hours of time researching options and second guessing.

How does CareAbout get paid?

The service we provide to Australian families is 100% free of charge. We’re able to provide this service for free to families because we charge the aged care providers a fee for undertaking service and admissions on behalf of them.

Under Australian Law the fee we charge the Aged Care provider cannot be passed on to you.
Our model means the fee we charge the Aged Care provider is the same, regardless of your financial status, RAD or Care level.

Our services are also obligation free and whether you choose to use the Aged Care provider or providers we recommend or not, our service is still 100% free of charge.

Is CareAbout affiliated with My Aged Care?

No, CareAbout is not affiliated with My Aged Care. CareAbout is an independent service helping older Australians to navigate their way through the often-confusing landscape of Aged Care in Australia. Read our article What is My Aged Care to learn more.

I’m a Health professional, how do I refer patients to CareAbout?

CareAbout support Health Professionals when an older Australian being discharged from hospital needs to access home care or when an emergency placement into an Aged Care Home is required. You can start this process with us here or contact us for a discussion with our Care Experts.

Does CareAbout charge a fee?

Our service is free for you. We are paid a fee by the Provider if you choose them. Our suggestions are based on your needs and preferences. If we can’t recommend a quality Provider from our handpicked panel we won’t make one. But we will share our expertise and tips and tricks on how to find a quality Provider!

Is CareAbout affiliated with My Aged Care?

No, CareAbout is not affiliated with My Aged Care. CareAbout is an independent service helping older Australians to navigate their way through the often-confusing landscape of Aged Care in Australia.

What is person-centered dementia care?

Person-centered care is an approach to caring for people with dementia that puts their individual interests, background and needs first. It ensures that their care is designed around them, not the carer or the facility that they may reside in.

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