Aged Care Homes Aged Care in Australia Dementia Care Home Care in Australia Home Care Package NDIS (Disability)

What conditions are eligible for the NDIS?

The NDIS will support a person with a significant and permanent disability or a child aged under 7 years old with a disability or developmental delay, whose condition impacts their ability to carry out tasks, or who require support or assistance with activities such as self-care, social interaction, learning, communication and/or mobility.

The National Disability Insurance Agency does operate lists of conditions that are likely to qualify for NDIS eligibility, but these lists are not the only consideration that would be taken into account when determining eligibility, as the impact of a certain condition on a person’s functioning will range significantly between individuals.

Is ADHD covered under NDIS?

Attention Deficit Hyperactivity Disorder (ADHD) does not qualify as a disability under the NDIS, making individuals diagnosed with ADHD ineligible for the NDIS. The NDIS recognises many disabilities, including psychosocial disabilities, and if the ADHD is linked to an Autism Spectrum Disorder (ASD), or a psychosocial disability, then an individual may be eligible for support for those conditions.

Is NDIS means tested?

The NDIS is not means tested and will not affect other income support participants receive, such as a Disability Support Pension or Carers Allowance. Funds allocated to participants are meant for reasonable and necessary support that are required by participants to live an ordinary life.

How to apply for NDIS?

Individuals already receiving disability support services in Australia can expect to be contacted by the National Disability Insurance Agency (NDIA) once the NDIS becomes available in their area. Those not currently receiving disability support services can contact the NDIS for an Access Request Form. You can only join the NDIS if you meet the access requirements, which include:

  • The NDIS already being available in your area.
  • Being under the age of 65-years when you apply.
  • Being an Australian citizen, or holding a Permanent or Protected Special Category Visa.
  • Meeting specific disability requirements and/or early intervention requirements.

Valid access requests will receive a response from the NDIA within 21-days, unless additional documents, assessments and/or evidence is needed.

How does the NDIS work?

The National Disability Insurance Scheme (NDIS) is intended to fund and provide a range of services and supports for people with a permanent and significant disability, their families, and their carers. The purpose is to assist people with permanent and significant disabilities in living an ordinary life and increasing their social and economic participation. The NDIS also makes provision for early intervention, access to assistive technology, and support to access community services and activities. The NDIS recognises that everyone has different needs, so plans and support are personalised for all eligible persons. However, the NDIS is not intended to fund services and supports already available through other programs, including Medicare, and is not yet available throughout Australia.

What can I pay for with my Home Care Package?

You are given a great deal of flexibility in terms of what you can spend your Home Care Package funds on, as long as they relate to your care and wellbeing. When you and your Home Care provider draw up your care plan you will be able to decide what you want to spend your funds on.

The types of home care services to consider are:

  • personal care e.g. showering, toileting and assistance getting dressed
  • transport to shops, medical appointments and social activities
  • simple modifications to the home, including hand rails and ramps
  • nursing and physiotherapy
  • assistance taking medication
  • preparing and serving meals
  • household jobs such as cleaning, cleaning, laundry, paying bills, changing sheets, meal preparation and gardening
  • provision of mobility equipment such as walking frames
  • linking with local community groups and social activities
  • decluttering and packing services that can help you feel organised and safe in your home.

We all have the right to choose how we live. Changes to aged care in Australia have put you in control. Make sure you’re getting the right help and if you need support finding the right care provider for your needs or if you’ve got further questions, call CareAbout.

Are Home Care Packages available in NSW?

Home Care Packages are available in all Australian States and Territories, from New South Wales, the ACT, and Victoria, through to Western Australia, the Northern Territory, and Tasmania. While you have to use My Aged Care to be assessed for a Home Care Package, we at CareAbout will be able to assist you in locating the ideal Home Care service provider.

How many hours in a Level 2 Home Care Package?

There are a number of variables that affect the number of hours of care you could receive as part of your Home Care Package. The four different levels of Home Care Packages are each designed for a specific level of care, and each has a different maximum government contribution amount attached. The government contribution is paid directly to your chosen Home Care service provider, who may deduct administration and case management fees from it. In addition to this, you may also be asked to pay a basic daily fee and an income-tested fee. The final variable that will influence how many hours of care you can receive is the hourly rate charged by your chosen Home Care service provider

Home Care Package Level Type of Care Needed Maximum Yearly Government Contribution 1 Approximate Number of Hours of Home Care 2
Level 1 Basic Care up to $8,786. 2 hours per week
Level 2 Low-Level Care up to $15,458 3-4 hours per week
Level 3 Intermediate Care up to $33,638 7-9 hours per week
Level 4 High-Level Care up to $50,991 10-13 hours per week
1 Amounts indicated are the maximum contribution for 2019 for each level
2 These figures are only meant to give some indication of the number of hours of care you could receive per week. They do not represent guaranteed minimum or maximum hours.

CareAbout can help you locate – and more importantly – choose the Home Care services and packages that are right for you, your budget, and your precise needs.

What is a Home Care Package?

A Home Care Package is part of an Australian Government subsidised program designed to offer support to older persons who want to continue living independently in their own home, but may need assistance with some daily living activities.

To see if you qualify for a Home Care Package, you will need to be assessed by My Aged Care to establish the level of care you need.  The Home Care Package program offers four package levels, ranging from basic care through to a high-level of care needs, and My Aged Care work with you and qualified assessors in determining your needs.

If you are allocated a Home Care Package, you will need to select a Home Care service provider, and they will be responsible for administering the funds on your behalf.

Can I negotiate the Aged Care Home RAD?

The Refundable Accommodation Deposit (RAD) can be negotiated, but you ultimately have little control over whether or not the Home accepts any offers you present. The same applies to many of the other fees, aside from means-tested fees that are determined by your income and assets.

For a one-time fee a CareAbout Advocate can work with you in finding a facility that matches your care needs and preferences, and your budget, along with assisting with the paperwork and negotiating all fees on your behalf.

The decision to move in an Aged Care Home isn’t always an easy one and using a CareAbout Advocate can make the entire process a little less stressful for you and your family. And can help save you money.

Do I need an Aged Care assessment before going to an Aged Care Home?


You first need to register for an assessment with My Aged Care. This assessment is done by a local assessor from an Aged Care Assessment Team (ACAT), and will look at what type of services are most suited to your needs.

What our customers are saying

back to top