ACAT Assessment For My Aged Care Services

acat assessment for my aged care services

Navigating the Aged Care system can be overwhelming, especially when it comes to assessments. The Aged Care Assessment Team (ACAT) plays a crucial role in determining your eligibility for government-funded Aged Care services like Home Care Packages or Residential Aged Care. Understanding the process, requirements, and outcomes can ease your anxieties and ensure you get the support you need.

What Is an ACAT Assessment?

An ACAT assessment is a comprehensive evaluation of your physical, social, emotional, and cognitive needs as an older Australian for government-funded My Aged Care packages. A team of healthcare professionals assesses your ability to perform daily activities like washing, dressing, cooking, and managing medications. They’ll also consider your social supports, living environment, and any health conditions you may have before providing any Aged Care Services.

Who Needs an ACAT Assessment?

If you or someone you know needs help with daily living and are seeking government-funded Aged Care services, an ACAT assessment is typically required. This includes:

  • Seniors over 65 experiencing ongoing difficulty with daily tasks.
  • People with disabilities impacting their daily living activities.
  • Individuals requiring respite care or short-term residential care.

How Do I Arrange an ACAT Assessment?

There are two ways to apply for an ACAT assessment: either online or via telephone. The online application process is designed to be straightforward and efficient, allowing you to quickly submit your request, usually within 15-20 minutes. Alternatively, if you prefer a more personal touch, you can reach out to My Aged Care by calling 1800 200 422. Make sure you have your Medicare card ready, as it is necessary for completing the application.

If your application is successful, an assessor will contact you to arrange an assessment. Typically, you can expect to receive your ACAT assessment within six weeks.

How Can I Prepare for an ACAT Assessment?

It’s important to remember that an ACAT assessment is not a test that you need to be worried, stressed or scared about. It is simply an assessment of your needs and capabilities. 

To prepare for an ACAT assessment, check that you have all the relevant documentation that you might need. This includes your Medicare card and a form of photo identification such as a driver’s license, passport, healthcare card, or Veteran card. 

If your doctor has referred you for an ACAT assessment, you should also have the referral with you. Always have the contact details of your GP and other health professionals on hand in case the assessors want to speak to them as well. 

If you are already receiving some level of support, such as through the Commonwealth Home Support Programme or through non-government funded service providers, you should have the information about this as well. The assessors may use this to determine how much care you are already receiving.

What Happens During the Assessment?

The ACAT team will likely visit your home and ask questions about your needs, routines, and support networks. They may conduct physical and cognitive tests. Be honest and open about your needs and preferences.

Possible Outcomes of ACAT Assessment

Based on the assessment, the ACAT team may recommend:


  • You have the right to appeal an ACAT decision if you disagree with the outcome.
  • There are other options for support, like private aged care services or community-based programs, if you are ineligible for government-funded services.

The ACAT assessment is a critical step in the Aged Care journey in Australia, as it helps determine the type and level of government-funded support and services that an individual is eligible for. It ensures that older Australians receive the appropriate care and assistance tailored to their specific needs and circumstances.

How CareAbout Can Help You?

If you’ve been granted a Home Care Package through an ACAT assessment and are looking for a Home Care Package provider near you, you’re in the right place. CareAbout is Australia’s Leading Home Care Placement Service, we’ve helped 100,000+ families on their Aged Care journey. Let us guide you in connecting with a quality Home Care providers in Melbourne, Sydney, Brisbane, Canberra, Adelaide, and across Australia.

Reach out to us today to begin your journey to quality care. Our guidance is free for you and your family and can save you hours of time researching options.